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Gallagher · 8 hours ago

Account Manager, Commercial Lines

Richfield, OH

Full-time

Onsite

Entry, Mid Level

$47K/yr - $70K/yr

2+ years exp

Gallagher is a trusted partner helping organizations navigate important people decisions. The Account Manager is responsible for client support and managing day-to-day operations of clients' insurance needs, ensuring proper delivery of insurance and risk management services.

ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management

Responsibilities

Maintains accurate client information to provide day-to-day client support and address intermediate-level client inquiries

Assists in the development of strong business relationships with appropriate insurance carrier personnel

Maintains files with proper records according to company procedures

Follows company procedures in order to achieve positive audit results

Ensures accuracy of account information for both new and renewal policies, endorsements, and audits for accuracy in rating, coverage, signatures, and enters these transactions to generate billing invoices in a timely manner

Reviews all premium audits according to Agency procedures recognizing that the Agency must process in a timely manner

Reviews accounts receivable report for all assigned accounts to support client retention

Leverages technical knowledge to ensure carrier quotes are received in a timely fashion; Reviews quotes for gaps and assists with inquiries from the carrier

Attend training and seek self-directed learning to continue education in industry and technical knowledge

Other duties as assigned

Qualification

PropertyCasualty LicenseCommercial lines knowledgeAgency Management softwareMicrosoft Office proficiencyCustomer service skillsProblem solving skillsCommunication skills