ICE · 7 hours ago
Analyst, EUC
Atlanta, GA
Full-time
Onsite
New Grad, Entry LevelIntercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges and data services. The EUC team is responsible for supporting hardware, software, and technology used by in-office and remote users, focusing on efficient processes and policies to improve user productivity.
E-CommerceFashionJewelryMarketplace
Responsibilities
Onboard and train new internal and external users in ICE’s environment
Support and advance the global corporate computing environment
Support hardware, software, and network needs for Windows, Mac, and virtual environments
Manage tickets and incidents in ServiceNow including issue resolution, escalation, and documentation management
Deploy hardware and software including desktop and laptop imaging software and VoIP
Provision Active Directory, Azure, Intune, and Exchange Online including device authentication and maintaining users, groups, and distribution lists
Manage hardware inventory, mobile device support, purchasing, and file/print/DHCP
Troubleshoot and support conference room AV and video conferencing systems (Zoom, Teams, Webex, etc.)
Support broker and trading floor technology
Qualification
Required
Bachelor's degree in Computer Science, MIS, CIS, or related field
Ability to stand, stoop, kneel, bend, crouch, and lift 50+ pounds
Experience with Active Directory, Azure, Intune, Exchange Online, and Windows desktop/server troubleshooting
Experience with networking technology such as Cisco and Juniper
Experience with Windows OS, Mac OS, and Microsoft Office Suite
Preferred
Knowledge of scripting and PowerShell preferred
Experience in an exchange, trading facility, or financial services environment
Strong multitasking, time prioritization, collaborative and communication skills
Company
ICE
We are building the largest jewelry marketplace.
Founded in 1999
10001+ employees
H1B Sponsorship
ICE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$49MKey Investors
Polaris Partners
2017-12-07Acquired
2016-03-15Series Unknown
2015-07-01Seed· $2M
Leadership Team
Joseph Albert
Chief Technology Officer
David Farrell
Chief Operating Officer, ICE Futures U.S.
Recent News
Business News Americas
2025-12-18
2025-10-28
Company data provided by crunchbase