Aufinity Group | bezahl.de · 3 months ago
(Senior) Customer Success Manager France (m/f/d)
United States
Full-time
Remote
Senior Level
5+ years expAufinity Group is a Cologne-based FinTech Scaleup specializing in digital payment solutions for the automotive sector. They are seeking a Senior Customer Success Manager to oversee communication with French customers, implement innovative payment processes, and train operational managers on product usage.
Financial ServicesMobile PaymentsPayments
Responsibilities
You are responsible for our french customers and take care of all communication
You are introducing an innovating payment processes for car dealer groups and other industries
You are responsible for the training of the operational managers (remotely/on site) for our product usage
You identify possible “stumbling blocks” in the onboarding project and eliminate them in coordination with customers and your colleagues from other areas
You are in charge of upgrading our solution for existing clients
Through your proximity to the customer, you help to continuously improve our product and processes
Qualification
Required
You have at least 5 years of experience in digital (multi) project management, ideally with proof of your own successful projects
A structured and clean way of working, even in stressful situations: you are used to keep several balls in the air
Clear and confident communication at C-level, even in a tense environment
Willingness to travel to our customers
You are native or bilingual in french, confident in business english and keen to work in a fast-paced environment
Preferred
Experience in the automotive or software environment is the cherry on the cake, but not a must
Benefits
Extensive training and development opportunities
Possibility of working from home
Monthly team events where the focus is on team spirit and fun
Company
Aufinity Group | bezahl.de
The Aufinity Group is one of the fastest-growing fintech companies in Europe and has a vision of making Autonomous Finance the standard in the automotive industry.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$67.44MKey Investors
BlackFin Capital PartnersMotive Ventures
2025-05-21Series C· $26.06M
2024-03-20Series B· $24.06M
2023-03-07Series A· $11.6M
Leadership Team
Lasse Diener
Co-Founder & CEO
Recent News
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