Lithia & Driveway · 3 months ago
Customer Service Agent I-Shop
Dallas APC, Dallas, TX 75228
Full-time
Onsite
New Grad, Entry LevelLithia & Driveway is a company focused on providing a seamless online vehicle purchasing experience. They are seeking a Customer Service Agent I - Shop who will handle customer inquiries related to the Shop operations and assist customers in purchasing vehicles online.
AutomotiveRetail
Responsibilities
Answers questions and helps move the digital transaction process forward
Communicate effectively with customers through chat, phone, and email
Single point of contact for the customer throughout the transaction
Presents financing terms
Presents protection products (ex: Extended warranties)
Collects down payment, Driver’s License, Proof of Insurance, Proof of Income
Communicates paperwork and logistic timelines
Maintain activity log
Other duties as assigned
Qualification
Required
Strong attention to detail
Excellent communication skills
Time management
Sense of Urgency
Active listening skills
Critical thinking
Company
Lithia & Driveway
Lithia & Driveway is an automotive dealership network headquartered in Medford, Oregon.
Founded in 1968
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-09-03Post Ipo Debt· $600M
2019-12-13Post Ipo Debt· $400M
1999-01-22IPO
Leadership Team
Bryan DeBoer
CEO and President
Chris Holzshu
Executive Vice President
Recent News
Anchorage Daily News
2026-01-08
State of Alaska Department of Law
2025-12-30
Morningstar.com
2025-12-02
Company data provided by crunchbase