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Scientific Drilling · 3 months ago

Reliability & Quality Systems Manager

Houston, TX

Full-time

Onsite

Senior Level

7+ years exp

Scientific Drilling is an independent directional drilling and wellbore navigation service company that seeks a Reliability & Quality Systems Manager for their Houston facility. This role is responsible for driving corporate Quality Management System initiatives and ensuring product and process reliability across manufacturing operations, acting as a neutral enforcer of standards and leading change in a fast-paced environment.

Consumer ElectronicsElectronicsEnergyInformation TechnologyRenewable Energy

Responsibilities

Establish and maintain a supplier quality management program, including audits, scorecards, and ongoing feedback

Ensure engineering provides vendors with complete and accurate specifications, drawings, and Bill of Materials (BOMs) to prevent errors

Partner with Supply Chain to verify incoming materials meet requirements and to address vendor-related Non-Conformance Reports (NCRs)

Implement a clear process for vendor corrective and preventative actions (CAPAs) and escalation when performance issues arise

Build vendor relationships that support continuous improvement and long-term reliability of supplied components

Act as the primary on-site lead for QMS enforcement, ensuring documented procedures for assembly, disassembly, and testing are followed without exception

Conduct random spot checks and process audits to verify compliance and provide immediate feedback

Challenge outdated or inefficient processes and collaborate with engineering to update documentation

Oversee and ensure completion of root cause investigations on all product failures and non-conformances (NCRs), verifying that findings are accurate, actions are implemented, and results are sustainable

Oversee the CAPA process from identification through closure, ensuring corrective actions are effective and sustainable

Work directly with shop floor personnel to document issues and develop actionable solutions

Implement and manage systems for tracking key quality and reliability metrics, including scrap, rework, and failure data

Develop and publish a monthly quality dashboard reporting trends and Cost of Poor Quality (COPQ) to corporate leadership

Use data insights to identify high-risk areas and prioritize initiatives that strengthen reliability

Serve as a bridge between Corporate QHSE, Operations, Engineering, and Supply Chain, ensuring alignment across all functions involved in product and process outcomes

Reinforce adherence across all technology centers and manufacturing sites as part of the overarching reliability process, recognizing that consistent execution at every stage is critical to product success

Mentor and train personnel on quality and reliability, promoting a culture of accountability, process ownership, and continuous improvement

Champion a "no-blame" culture, where failures are seen as opportunities to strengthen processes

Engage constructively with strong personalities, demonstrating how robust quality and reliability systems save time and improve results

Ensure that this position's authority to enforce standards is recognized and supported at all levels, with leadership direction provided to secure alignment and accountability across sites

Qualification

Quality Management System (QMS)Root Cause AnalysisISO 9001SAPData VisualizationAnalytical MindsetInterpersonal SkillsLeadership

Required

7-10 years of progressive experience in quality assurance or reliability within a fast-paced manufacturing environment

3-5 years in a direct supervisory or leadership role managing quality systems or technical teams

Bachelor's degree in engineering, manufacturing, or related technical discipline

Proven track record in quality assurance or reliability within manufacturing

Strong knowledge of ISO 9001 or comparable QMS standards

Preferred

Experience with SAP strongly preferred (as well as data visualization tools like PowerBI)

Previous experience in oil and gas strongly preferred

Experience with structured problem-solving and root cause analysis

Exceptional interpersonal and communication skills; ability to influence diverse teams and secure buy-in

Strong analytical mindset and capability to manage multiple priorities in a dynamic environment

Company

Scientific Drilling

THE ULTIMATE PARTNER IN WELLBORE PLACEMENT Scientific Drilling International is an independent service provider offering a complete high accuracy wellbore placement and drilling solution.

Founded in 1969

Houston, Texas, USA

1001-5000 employees