Planet DDS · 3 hours ago
Project Manager
Atlanta, GA
Full-time
Hybrid
Entry, Mid Level
2+ years expPlanet DDS is a leading provider of cloud-based solutions for dental businesses, serving over 13,000 practices. They are seeking a motivated Project Manager to oversee customer-facing onboarding projects, ensuring a smooth and successful start for new clients with their services.
DentalHealth CareSoftware
Responsibilities
Plan and manage implementation projects for dental practices and DSOs, ensuring smooth onboarding and clear milestones
Build strong relationships across customer stakeholders — from end users to executive sponsors — to support adoption, engagement, and transparency
Own project communication, coordinating timelines, expectations, and updates across internal teams and client contacts
Partner with Implementation Coordinators, Trainers, and Consultants to align on scope, delivery, and escalation handling
Track and manage project scope, timeline, risks, and financials using standardized tools and templates
Facilitate customer readiness activities, including kickoffs, check-ins, issue resolution, and go-live planning
Guide customers through organizational change and adoption planning to maximize solution uptake and long-term success
Document and escalate risks or blockers proactively, ensuring customer success and internal alignment
Contribute to the continuous improvement of onboarding tools, templates, and playbooks
Qualification
Required
2-3 years of experience in project management, implementation, or customer onboarding in a SaaS environment (healthcare or professional services experience preferred)
Strong interpersonal and relationship-building skills; comfortable engaging directly with clients at all levels
Demonstrated ability to effectively communicate and present information to stakeholders at all levels, including senior leadership and cross-functional teams
Proven ability to manage multiple projects simultaneously, with clear communication and attention to detail
Solid understanding of project management principles: timeline, scope, risk, and financial tracking
Experience working cross-functionally with onboarding, support, training, or product teams
Excellent written and verbal communication skills
Preferred
PMP or other relevant certification preferred but not required
Benefits
Medical, dental and vision insurance
Health Savings Account
Flexible Spending Accounts
Telehealth
401(k) and 401(k) match
Life and AD&D insurance
Short-Term and Long-Term Disability
FTO or Vacation
Sick Time
Employee Well-Being program
11 paid holidays
Volunteer Time Off
Employee Referral program
Additional perk and voluntary benefit programs
Company
Planet DDS
Planet DDS is the leading provider of cloud-enabled dental practice management and dental imaging software in North America.
201-500 employees
H1B Sponsorship
Planet DDS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$0.2MKey Investors
Aquiline Capital PartnersLevel Equity Management
2022-06-01Private Equity
2019-08-01Private Equity
2019-07-15Debt Financing
Leadership Team
Michael Huffaker
Chief Revenue Officer (CRO)
Recent News
Company data provided by crunchbase