Roche Bros. Supermarkets · 3 months ago
Catering Clerk
US-MA-Sudbury
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrRoche Bros. Supermarkets is a retail company focused on providing quality service in their catering department. The Catering Clerk role involves ensuring customer satisfaction, achieving sales goals, and performing various sales and service functions at the catering desk.
CateringFood and BeverageRecipes
No H1B
Responsibilities
Greet, assist and thank all customers in a prompt, courteous, friendly and business-like manner
Commit to the “Golden Rule” and work with other associated to build a strong catering team
Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO)
Go out of your way to satisfy any request for assistance; phone sales and in store sales, sales follow up, thank you cards, and phone calls
Order coordination at store level for customer pick up
Telemarketing to generate potential customers
Handle various sales and service functions at the catering desk
Computer order entry and processing
Delivery scheduling and delivery driver coordination
Coordination of outsourced vendors (service/equipment rentals)
Maintaining daily equipment log with scheduled recovery
In charge of daily order invoicing
Daily processing of direct billing orders, and coordinating the direct billing with the office manager
Generate daily checklist of department managers and work order coordination
Handle daily delivery logs, weekly sales reports, and billing reports
Be safety conscious and correct any unsafe conditions you observe
Practice the “Cleaner’s Creed” and proper sanitation procedures
Maintain a neat personal appearance including proper uniform
Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management
Exercise proper safety practices when lifting or moving product or using equipment
Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement
May be required to deliver catering orders if driver is unavailable
Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department
Other duties as assigned by management
Qualification
Required
Must be 21 years of age
Complete training in catering operations
Demonstrate capability to interact with customers, vendors and associates
Must have pleasant phone manners, and be sales motivated
Must be able to read, write, speak, and understand English, with the ability to follow instructions
Ability to work a schedule based on the business needs of the store location
Authorized to work within the U.S
Valid Massachusetts License
Company
Roche Bros. Supermarkets
At Roche Bros., having you as a happy shopper is our highest ambition! We believe in quality products and a great experience.
Founded in 1952
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Sullivan
Chief Financial Officer
Recent News
2025-08-13
BostonGlobe.com
2024-11-02
Company data provided by crunchbase