LogicMonitor · 9 hours ago
Senior Solutions Engineer
Austin, TX
Full-time
Hybrid
Mid, Senior Level
$95K/yr - $130K/yr
4+ years expLogicMonitor is a company dedicated to fostering a culture of trust and customer obsession. They are seeking a Senior Solutions Engineer to lead the delivery of advanced technical solutions, work directly with customers, and collaborate with various teams to enhance service excellence.
Artificial Intelligence (AI)Cloud InfrastructureDevOpsInformation TechnologyIT InfrastructureSaaS
Responsibilities
Lead Complex Deployments: Spearhead large-scale, intricate Professional Services engagements to ensure seamless execution
Drive Product Enhancements: Identify product gaps, feature requests, and issues, and communicate these insights to Product and Development teams
Deploy Custom Integrations: Implement tailored integrations using REST APIs to extend functionality within and beyond the LogicMonitor platform
Advocate Best Practices: Share technical best practices and lessons learned with peers to elevate team performance
Stay Informed: Continuously monitor new product features, updates, and enhancements by leveraging internal resources
Collaborate on Scoping: Serve as a key sounding board for Solutions Architects during the scoping of complex customer engagements
Plan Iteratively: Prioritize and schedule deliverables using an iterative development approach to ensure agile execution
Design & Implement Solutions: Create, document, code, and test technical solutions for new tools, automations, or system enhancements
Agile Execution: Implement solutions following agile software development methodologies for rapid, high-quality delivery
Customer-Centric Automation: Translate customer requirements into automation products that support the growth of Professional Services
Envision System Enhancements: Analyze business requirements to conceptualize and new system features and functionalities
Troubleshoot & Resolve: Diagnose and resolve automation or application issues to maintain optimal performance
Mentor & Educate: Guide team members on advanced scripting concepts, including Big O notation, multi-threading, cookie management, and data caching
Qualification
Required
Bachelor's degree in Computer Science or a related field, or equivalent experience
4+ years of software development experience in commercial or enterprise environments
3+ years of hands-on development using Python, Go, Java, or JavaScript
Strong grasp of programming concepts and effective debugging techniques
Robust knowledge of modern web architectures, microservices, and APIs
Familiarity with AWS services and other cloud platforms
Experience using AI tools to enhance productivity, innovation, or problem-solving
Benefits
Comprehensive health, dental and vision coverage
Generous parental leave policies
Access to our Employee Assistance Program
Various Wellness programs
A 401K with company matching
A learning and development stipend
An unlimited vacation policy
Company
LogicMonitor
LogicMonitor is a hybrid observability platform that provides IT observability and monitoring for cloud-based IT infrastructures.
1001-5000 employees
H1B Sponsorship
LogicMonitor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (3)
2022 (4)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$942.95MKey Investors
Providence Equity Partners
2024-11-20Private Equity· $800M
2024-11-20Debt Financing
2021-12-15Debt Financing
Leadership Team
Christina Kosmowski
Chief Executive Officer
Carol Lee
Chief Financial Officer
Recent News
2025-12-11
2025-12-06
Company data provided by crunchbase