Wasserman · 3 months ago
Senior Manager, Client Services (Short Term)
USA-CA - Los Angeles HQ
Full-time
Onsite
Mid, Senior Level
4+ years expWasserman operates at the intersection of sports, music, and entertainment, providing services to talent, brands, and properties globally. The Senior Manager, Client Services will oversee the successful delivery of agency projects, ensuring timely and high-quality execution while managing client relationships and project budgets.
AdvertisingMarketingSocial MediaSports
Responsibilities
Manage 1-2 direct reports, conducting consistent 1:1 meetings to discuss career path and areas for development (alongside senior leadership)
Lead the development and execution of medium/large-scale projects with support from an account team and oversight from an Associate Director or above
Balances workload of multiple projects, multi-tasking and overseeing up to three activations at once
Strategically plans workflows based upon deliverables. Understands the nuances of how certain tasks affect others and prioritizes those items to keep projects moving along. Assigns tasks and ensures follow through
Able to efficiently and effectively move information around the project to keep team on track. Operates in an organized manner, ensuring all deliverables are detail oriented and thoroughly developed, even under tight deadlines
Manage day-to-day client relationships, establish credibility and anticipate client needs
Lead calls and always ready to speak/present, with the ability to alter communication style based on situations/people. Ability to field unexpected questions
Work in a collaborative manner with all relevant Wasserman department teams to ensure flawless project delivery against the client’s objectives and agreed upon budget
Develop, manage and reconcile project budgets of $500K-$1.5M, ensuring clients are updated throughout entire process
Understand the landscape for each client’s business/sector as well as the context for their investments
Create a positive, collaborative, teamwork environment that aligns with Wasserman company culture and values
Troubleshoot and creative problem solve throughout projects with production and creative teams. Ability to identify when escalation is required
Follow all project processes and procedures to uphold quality standards, serving as resident subject-matter expert
Qualification
Required
Minimum of a Bachelor's Degree
4+ years relevant agency experience (preferably in the experiential, sports or entertainment field)
Thrive in a fast-paced environment and always possess a ‘can-do' attitude
Exceptional written and oral communication skills
Strong attention to detail and highly organized
Ability to remain calm under pressure and react gracefully to unexpected events/developments
Capable of navigating tough issues with a solution-oriented attitude and influencing those involved toward a desired outcome
Ability to foresee issues developing before they arise and identify a solution as needed
Able to independently represent Wasserman among mid-senior level clients
Must be comfortable working as an integral part of a team environment
Focused and strong-minded with an ambition to help grow the company
Lead and inspire other team members and generate positive morale
Company
Wasserman
Wasserman provides marketing services to the most iconic sports figures, musical artists, brands, and properties.
1001-5000 employees
H1B Sponsorship
Wasserman has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Providence Equity Partners
2022-11-01Private Equity
Leadership Team
Sam Alpert
SVP, Marketing - Music
Christa D'Alimonte
Chief Legal Officer
Recent News
Sports Business Journal
2026-01-09
Sports Business Journal
2025-12-19
Sports Business Journal
2025-12-17
Company data provided by crunchbase