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Brookshire Grocery Company · 3 months ago

Starbucks Assistant Team Leader

Midlothian, TX

Full-time

Onsite

Entry Level

1+ years exp

Brookshire Grocery Company (BGC) is focused on building a community where employees can thrive. The Starbucks Assistant Team Leader is responsible for ensuring the preparation and display of coffee and food products meet company standards while assisting in leading the Starbucks department to promote sales and customer service.

Retail

Responsibilities

Works in conjunction with upper management to train and develop partners through on job training

Oversees designated department and does not extend to other departments within the store

Indirectly responsible for maintaining and improving sales performance, financial results, public relations, product quality, and work standards

Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly. Makes fine judgements about aroma, flavor, taste, and color to inspect coffee products for quality

Helps with all aspects of department production including preparing, packaging, and labeling

Promotes product sales through use of suggestive selling initiatives and appealing product displays

Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures

Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and taking orders by phone and in person

Qualification

Coffee department operationsInventory managementFood Handler certificationCustomer communicationDigital equipment operationLeadership abilitiesMulti-taskingSafety awarenessLearning new technologyFlexibility in scheduling

Required

High school Diploma or GED and one or more years of related experience; or an equivalent combination of experience and/or higher education required

Minimum of 18 years of age required

Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy

Food Handler certification required

Completion of Starbucks Barista Basics Training Program and any additional recommended Starbucks leadership training required

Intermediate knowledge of coffee department operations

Intermediate knowledge of in-store ordering machine and inventory management processes

Ability to lead and motivate others

Ability to effectively communicate with customers and partners in written and verbal form

Ability to multi-task and work in a fast-paced environment

Ability to read and operate digital equipment, meters, dials, and/or calibrated scales

Ability to safely operate hazardous tools and equipment such as an espresso machine, coffee grinder, commercial ovens, etc

Ability to use precision and non-precision hand tools

Ability to learn new technology systems, methods, and processes

Ability to work flexible schedules including nights, weekends, and holidays

Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible

Must report any potential hazards that cannot be immediately remedied to a supervisor