TruStage · 6 hours ago
Partner Manager (Remote)
TruStage is on a mission to make a brighter financial future accessible to everyone. The Senior Manager, Partner Management is responsible for managing a portfolio of banking technology partners, leading lifecycle partner management efforts, and cultivating relationships to drive growth and expansion opportunities.
Financial Services
Responsibilities
Establish deep relationships with key executives at Tier 1 enabling partners
Translate TruStage’s enterprise and business unit strategies into Partner Management Strategy; socialize and execute
Manage and own the overall relationship between TruStage and partners that integrate TruStage’s products and services
Recognized within TruStage as a trusted subject matter expert and sought out by leadership outside of the department for guidance on matters relating to enabling partners within the portfolio and potential future partners
Responsible for Partner strategy, execution and ongoing support of partners
Forecast, track and manage partner pipeline, revenue enabled and expenses paid to partners
Manage the contractual lifecycle of partners; NDAs, Master Agreements, Exhibits, Fee Schedules, SOWs and cancellation
Serve as a primary escalation point for issues between TruStage and enabling partner
Ensure partners clearly understand how TruStage focus’s on the end-consumer though trusted partners
Maintains and keeps current the Partner Management Playbook which is foundational for partner management execution
People Leader:
Energize and inspire others by sharing your knowledge and being positive
Authority and accountability to hire, develop, supervise, evaluate, and coach
Foster an innovative, creative, supportive and positive work environment
Prepare and deliver employee performance appraisals and merit decisions
Serve as a subject matter expert to develop training materials for staff, building knowledge. Mentor others to develop future talent
Qualification
Required
Bachelor's degree in related field
MBA preferred or equivalent work experience in the banking technology ecosystem
Well-connected in the banking technology, financial services and fintech space with preference given to lending related experience
Ability to develop and translate strategy into action
7+ years of relevant experience working with banking technology companies such as, but not limited to: Bank and/or Credit Union software suppliers that enable the consumer lending purchase journey
Core Data Processors: Corelation, Fiserv, FIS, Jack Henry, Temenos, etc
Loan Origination Systems: MeridianLink, Fiserv, nCINO, fintechs, etc
Point of Sale (POS): Blend, withClutch, MeridianLink, SavvyMoney, fintech, etc
Strong listening, verbal and analytical skills
Flexible demeanor with strong interpersonal skills
General understanding of modern technology applications
Adept at conflict resolution and ability to think through/resolve complex scenarios
Communication skills that require breaking down complex situations into digestible, relatable soundbites
Proven success in collaborating and influencing multiple functions and groups to achieve goals
Proven ability to prioritize, lead, and manage multiple partners to outcomes that meet business objectives
Experience as a leader with a cross functional team
Benefits
Medical
Dental
Vision
Employee assistance program
Life insurance
Disability plans
Parental leave
Paid time off
401k
Tuition reimbursement
Company
TruStage
TruStage™ is a financially strong insurance and financial services provider, built on the philosophy of people helping people, meeting the needs of middle-market consumers and the businesses that serve them.