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Houston Methodist · 2 hours ago

Research Operations Manager - Academic Office Of Clinical Trials

Houston, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

Houston Methodist is a leading healthcare organization, and they are seeking a Research Operations Manager to oversee the management and administrative activities of the Academic Institute. The role involves planning, managing, and monitoring operations to support departmental activities while ensuring compliance with ethical and regulatory standards.

Health CareMedical

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department

Provides development and mentoring of staff

Meets or exceeds threshold goal for department turnover

Develops direct reports to perform these same functions

Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes

Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem

Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed

Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators

Provides operations and safety management for laboratory team(s), overseeing less than 20 FTEs extramural funding of less than $2 million and lab or clinical-based research

Plans and organizes day-to-day department operations, schedule, and activities

Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction

Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability

Serves and actively participates on various entity committees as a voice for the department

Provides department with Laboratory Administration services including purchasing of supplies and equipment, maintaining required safety and operations documentation, and assisting principal investigators (PI's) with laboratory operations management

Manages/maintains laboratory environment including, but not limited to, coordination with HM Building Services, HMRI facility management and HM Employee Health Services

Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles

Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable

Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions

Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting accidents, near misses, and/or adverse events immediately per department protocol and identifying solutions via collaboration

Adopts lean principles in driving process improvements

Role models situational awareness, using teachable moments to improve safety

Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)

Establishes and maintains current Laboratory Specific Safety Manual, ensuring all laboratory safety procedures are included in the manual, including HSC and IBC protocols

Establishes and maintains Laboratory Study Methods ensuring all laboratory procedures run in the laboratory are included in this manual

Maintains equipment inventory and works with Biomedical Engineering/vendor for regular maintenance/service

Assists in the development of department budget and ensures that the department operates in a cost effective manner

Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis

Develops staffing plans and schedules to meet department/patient needs that reflect understanding of the importance of cost-effectiveness

Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications

Manages and administers grants, contracts and budget preparations and expenditures

Manages all faculty cost centers within the department and works with the faculty to identify any potential discrepancies

Provides PI's and Laboratory staff support for purchase of laboratory supplies, equipment (MARS eProcurement) and services (iLab)

Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed/shared governance activities

Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures

Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change

Participates in the development and implementation of new procedures and the review and revision of existing procedures

Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals

Seeks opportunities to identify developmental needs of self and staff and takes appropriate action

Ensures own career discussions occur with appropriate management

Completes and updates My Development Plan (MDP) on an on-going basis

Conducts conversations with staff on their development

Assists the Chair with strategic planning for department missions and growth

Qualification

Clinical research managementLaboratory managementBudget managementGrant submission proceduresQuality assuranceLeadership qualitiesCritical thinkingInterpersonal skillsEffective communicationFlexibilityAdaptability

Required

Bachelor's degree in a Health Science, business, or related field

Three years of progressively responsible experience within a healthcare professional/ administrative/laboratory management capacity of which one year is in a people management/lead role

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message

Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization

Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved

Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills

Ability to identify and understand issues, problems, and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences

Ability to work effectively in a fast paced environment

Demonstrates flexibility and adaptability in the workplace

Knowledge of grant submission procedures in research or academic setting

Ability to direct, research, investigates, and develops approaches to unique work situations

Knowledge of laboratory functions as it pertains to research or academia

Knowledge of quality assurance to understand and comply with safety standards to maintain a safe environment

Preferred

Experience in clinical research management

Company

Houston Methodist

Glassdoor4.3

Houston Methodist is one of the nation’s leading health systems and academic medical centers.

Founded in 1919

Houston, Texas, USA

10001+ employees

http://www.houstonmethodist.org/

H1B Sponsorship

Houston Methodist has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (15)

2024 (11)

2023 (14)

2022 (12)

2021 (10)

2020 (10)