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First Financial Bank · 5 hours ago

OSF Servicing Account Manager II

Keystone, IN

Full-time

Onsite

Entry, Mid Level

2+ years exp

First Financial Bank is committed to doing the right things for their clients. They are seeking an OSF Servicing Account Manager II to manage a portfolio of commercial lending loans, perform financial analysis, and ensure compliance with loan guidelines.

BankingCreditDebit CardsFinanceFinancial ServicesLending

Responsibilities

Manage a portfolio of commercial lending loans, ranging between 30 to 80 loans from $25K to $35mm in loan size that include all specific product types

Collect and analyze financial statements and tax returns, commission statements and any other documents that support collateral, risk assessment, and detailed review of your loans for the Oak Street and Franchise Lines of Business

Maintain ongoing communication with all appropriate Sales, Underwriting, and Legal staff on the status of loans

Understand, analyze, and be able to communicate verbally regarding loan collateral and related contracts, including loan documents, related statements, or financials

Evaluate performance each month on assigned portfolio that loans are within compliance of the loan model and guidelines

Review and help management with audits (including Fed) Essential Functions/Responsibilities Performs financial analysis as well as compliance, performance, and cash flow assessments for Oak Street Lines of Business

Provide analysis results and Month End reporting package to Management Ability to independently monitor and service multiple loans at a time with little supervision

Review UCC filings for UCC perfection to ensure collateral is protected

Perform Pre-Close introduction calls before loan funding explaining post close requirements and Servicing’s role throughout the life of the loan

Work and communicate directly with borrowers to monitor and manage their loan portfolio on an ongoing basis. This includes analyzing financial statements, review of collateral tracking performance, validating additional collateral support, and answering any questions borrowers may have

Understand, analyze, and be able to verbally communicate regarding loan collateral and related contracts, including loan documents, commission statements or any other tracking reports required for all FFCC products

Work and communicate directly with Management and Underwriting Team on covenant requirements Must be able to review and understand prior to sending to Underwriting

Ensure all cash collateral accounts are sufficiently funded and reconciled daily, this includes daily monitoring and updating of Servicing Logs

Communicate with customer to understand if cash is missing and work with customer to get loan back incompliance with legal documents

Review and process CCA releases per Loan Document requirements to borrowers daily

Utilize financial software tools to prepare, import and analyze policy level detail for RIA, CPA, INS, ENG, CAR, and FRA collateral

Reconcile to cash for assigned portfolio, as well as assist Team Members to complete Month End reconciliation

Complete checklist requirements for Funding, New Loan review, Amendments and Payoff’s associated with Account Managers assigned portfolio

Responsible for creation, follow up, and updating Tracking Rules associated with Account Managers assigned portfolio (this can include covenants, financials, tax returns and post-closing items). Must review and understand prior to sending to Underwriting for further review

Ability to perform various functions on the Online banking system, this can include balance reports, ACH creation and wire creation

Work and communicate with the Legal/Collection department to ensure defaults are cured within guidelines

Work and communicate with Underwriting/Sales Team to provide recommendations for refinances, interest only extensions, and amendments

Work and communicate with Sales and Underwriting Teams to increase efficiencies through improved processes

Responsible for creating/developing efficiencies within the Servicing Department

Responsible for Funding all loan types

Generate and process daily bank imports into Bridge

Additionally, this associate’s responsibilities may include helping mentor, train (update and maintain on-line department procedures) and guide Account Manager I’s as needed

Qualification

Financial analysisLoan servicingCompliance knowledgeMicrosoft ProductsTime managementResearch skillsInterpersonal skillsCommunication skillsDetail-oriented

Required

Manage a portfolio of commercial lending loans, ranging between 30 to 80 loans from $25K to $35mm in loan size that include all specific product types

Maintain ongoing communication with all appropriate Sales, Underwriting, and Legal staff on the status of loans

Understand, analyze, and be able to communicate verbally regarding loan collateral and related contracts, including loan documents, related statements, or financials

Evaluate performance each month on assigned portfolio that loans are within compliance of the loan model and guidelines

Review and help management with audits (including Fed)

Performs financial analysis as well as compliance, performance, and cash flow assessments for Oak Street Lines of Business

Provide analysis results and Month End reporting package to Management

Ability to independently monitor and service multiple loans at a time with little supervision

Review UCC filings for UCC perfection to ensure collateral is protected

Perform Pre-Close introduction calls before loan funding explaining post close requirements and Servicing's role throughout the life of the loan

Work and communicate directly with borrowers to monitor and manage their loan portfolio on an ongoing basis

This includes analyzing financial statements, review of collateral tracking performance, validating additional collateral support, and answering any questions borrowers may have

Work and communicate directly with Management and Underwriting Team on covenant requirements

Must be able to review and understand prior to sending to Underwriting

Ensure all cash collateral accounts are sufficiently funded and reconciled daily, this includes daily monitoring and updating of Servicing Logs

Communicate with customer to understand if cash is missing and work with customer to get loan back incompliance with legal documents

Review and process CCA releases per Loan Document requirements to borrowers daily

Utilize financial software tools to prepare, import and analyze policy level detail for RIA, CPA, INS, ENG, CAR, and FRA collateral

Reconcile to cash for assigned portfolio, as well as assist Team Members to complete Month End reconciliation

Complete checklist requirements for Funding, New Loan review, Amendments and Payoff's associated with Account Managers assigned portfolio

Responsible for creation, follow up, and updating Tracking Rules associated with Account Managers assigned portfolio (this can include covenants, financials, tax returns and post-closing items)

Must review and understand prior to sending to Underwriting for further review

Ability to perform various functions on the Online banking system, this can include balance reports, ACH creation and wire creation

Work and communicate with the Legal/Collection department to ensure defaults are cured within guidelines

Work and communicate with Underwriting/Sales Team to provide recommendations for refinances, interest only extensions, and amendments

Work and communicate with Sales and Underwriting Teams to increase efficiencies through improved processes

Responsible for creating/developing efficiencies within the Servicing Department

Responsible for Funding all loan types

Generate and process daily bank imports into Bridge

Additionally, this associate's responsibilities may include helping mentor, train (update and maintain on-line department procedures) and guide Account Manager I's as needed

Requires at least 2-5 years of Servicing Department or Insurance, CPA, RIA, Franchise, Legal and banking related field

Proficiency in mathematical concepts, to apply to practical situations

Knowledge of basic accounting principles and techniques

Satisfactory interpersonal and communication skill

Proficient in Microsoft Products and various in house software for loan administration

Time management skills is a must with work-load

Must be detailed oriented and be able to research to find answer to questions

Bachelor's degree, or comparable business experience preferred

Manages activities that impact the organization from a customer portfolio perspective

Loan Portfolio will range from simple to higher end complexity and borrower sophistication with the portfolio

These relationships are typically anywhere from less than $1MM to $30MM including all product lines

Self-motivator in team environment with ability to work independently with moderate supervision

Collaborates with peers/ managers across the organization

Must have experience and ability to make decisions independently

Occasionally lifts and carries up to 20 lbs

Occasionally stand and walks

Frequently sits

Must be able to travel to FFB locations when needed

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures

This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements

Mentoring from Management to build individual analysis and assessment skill set

Work to become proficient using BRIDGE, Microsoft Office, and First Navigator banking system

Potentially provide mentoring to other team members to enhance individual and team skills