Galapagos Federal Systems · 3 months ago
Information Technology Specialist-2230
Albuquerque, NM
Full-time
Onsite
Mid Level
$60K/yr - $70K/yr
3+ years expGalapagos Federal Systems LLC is seeking an enthusiastic Information Technology Specialist to join their team of skilled professionals. In this role, you will perform general IT maintenance, troubleshoot and repair computer systems, and manage service actions through a ticketing system. You will also install and configure various IT equipment while ensuring compliance with security specifications.
Cloud InfrastructureCyber SecurityData IntegrationInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Support all aspects of PCs, hardware, wireless networking, and software, including installation, testing, configuration, and operations
Maintain workstations, network access, and system documentation
Perform Video Teleconference (VTC) system administration, scheduling, and configuration as needed
Provide network and client support, including account creation, modification, and deletion
Deliver multi-level Help Desk support, troubleshooting all hardware and software issues
Perform hardware/software system upgrades, modifications, and configuration
Configure and support desktops and laptops
Analyze and troubleshoot system anomalies
Prepare systems for operational use and support operational testing
Manage IT workflows and ticketing systems efficiently
Qualification
Required
Active Top Secret clearance with SCI eligibility (TS/SCI)
9 months experience in a SAP and/or SCI environment, with work in this environment within the last five years
3+ years of relevant DoD work experience
Experience working on an IT Help Desk, supporting IT issues and interacting with customers
Strong communication and interpersonal skills, with the ability to thrive in a fast-paced environment
Bachelor's degree: Arts (BA), Science (BS)
Equivalent work experience may be considered in lieu of education
CompTIA Network + or equivalent to meet DODM 8140.03 Tech Support Specialist Level 1
Preferred
Security + or equivalent to meet DODM 8140.03 or must obtain within 6 months of hire
Benefits
Medical, dental, vision, disability, and life insurance
Flexible Spending Accounts
401(k)
PTO
Paid Parental Leave
Tuition reimbursement
Paid federal holidays
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance
Company
Galapagos Federal Systems
Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA-certified, NHO-owned 8(a) Small Disadvantaged Business specializing in global information technology and offering professional solutions in IT design and installation, training, SETA, and advisory and assistance services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Lawson
President/CEO
Recent News
2026-01-19
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2026-01-07
2026-01-06
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