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American Express · 13 hours ago

Technical Product Manager

Phoenix, AZ

Full-time

Hybrid

Senior Level

$104K/yr - $175K/yr

5+ years exp

American Express is a company with a long history of innovation and a commitment to its customers and employees. The Technical Product Manager will drive the enterprise cloud product vision and strategy, collaborating with various teams to enhance product offerings and ensure alignment with stakeholder needs.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Drives the defined enterprise cloud product vision, strategy, roadmap, goals; develop requirements and evangelize stakeholders and peers to gain alignment and engagement

Establishes the strategic approach for the management and monitoring of a product based on broad functional goals. Responsible for prioritization of features and capabilities

Reviews the identified technical problems and solutions delivered by the team. Accountable for accurate and timely identification of risks, issues and changes required for their products

Contributes to department strategy and goals. Leads in conducting research and analysis, understands the competitive landscape and the industry environment. Develops operational strategies as they relate to research and analysis. Develops highly complex recommendations for product enhancements for their respective products

Owning key stakeholder relationships across journey experience, compliance, engineering, program management and leadership team

Create product related awareness and marketing materials and evangelize the product and product strategy

Collaborate with Engineering, Operations, and product team members on a day-to-day basis to define and implement roadmaps for enterprise cloud

Collaborate with partner teams (Information Security for example) to understand the requirements and integrate into the roadmaps/sprints/releases

Establish feedback loop with customers to incorporate product enhancements to increase cloud platform services adoption

Be a promoter of the Cloud platform services to the American Express community and put continuous measures to increase Customer Net Promoter Score

Qualification

AWS cloud experienceProduct ManagementKubernetesCI/CD toolsApplication developmentStakeholder managementResearchAnalysisCloud platform services

Required

5+ years of experience in Product Management driving cloud infrastructure product delivery

AWS cloud experience required

BS in Computer Science or equivalent experience

MBA a plus

Experience building enterprise scale technical product requirements and delivery of private/public cloud services

Technical experience and good understanding in Kubernetes, Serverless, Databases, compute, network, storage, security, and CI/CD tools

Understanding of application development ecosystem across several languages (Go, Python, etc.) and ability to drive the developer requirements across cloud product services

Understanding of Continuous Integration and Continuous Delivery tools integration with cloud services

Distill a complex set of requirements into defined deliverables