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Gallagher · 4 hours ago

Select Inside Sales Learning Coach

Rolling Meadows, IL

Full-time

Hybrid

Senior Level

5+ years exp

Gallagher is a company that helps clients face risk with confidence, providing a comprehensive suite of consulting tools and analytics. They are seeking a Learning & Development professional to support the training needs of Merger & Acquisition employees, ensuring smooth transitions and enhancing client service. The role involves delivering training, managing logistics, and reporting on learning metrics.

ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management

Responsibilities

Deliver training to M&A employees in a classroom and/or a webinar setting to support onboarding, new training, and reinforcement

Research and resolve routine issues that surface as part of the development lifecycle process and implementation of learning

Work closely with Learning and Development team in integrating and aligning new content into the M&A experience

Support the data needed to report on learning metrics, including learning dashboards for HR and business unit leadership

Manage logistics related to marketing, delivery and follow-up of training and development programs and courses

Qualification

Microsoft SuiteLearning solutions developmentProject managementCommunication skillsProblem solvingDetail orientedRelationship buildingAdaptability

Required

Bachelor's Degree with 5+ related experience - OR-related work experience

Overnight and/or day travel may be required up to 50% of the time

Proficient (advanced preferred) with Microsoft Suite with an emphasis on word, PowerPoint and Excel, and SharePoint

Solid planning, organizing and project management skills

Prior success delivering learning solutions including training and coaching across within the organization (e.g. front line staff, leaders, sales, service, etc.)

Prior success developing learning solutions on technical skills, process and systems, and soft skills

Demonstrated acumen with all key processes and systems expected of CSMs (e.g. Epic, DMS, billing, etc.)

Excellent written and verbal communication skills; effectively communicates at all levels

Detail oriented with strong problem solving skills

Works well in a fast paced, changing environment

Independently manages multiple projects in different stages of completion for self and others

Proven business and financial acumen

Excellent presence and ability to build and sustain professional relationships at all levels of the organization