VideaHealth · 3 months ago
AI Engagement Manager
NYC
Full-time
Onsite
Mid, Senior Level
$120K/yr - $160K/yr
3+ years expVideaHealth is a cutting-edge AI-powered solution for dentistry, developed by a team of seasoned leaders, engineers, AI scientists, and clinicians spun out of MIT. They are seeking an AI Engagement Manager to manage and nurture executive stakeholder relationships with enterprise customers post-sale, acting as a strategic advisor to ensure clients realize AI's full potential and expand use cases over time.
BiotechnologyHealth CareSoftware
Responsibilities
Executive Stakeholder Management: Develop and maintain strong executive relationships with key client stakeholders to ensure long-term loyalty and satisfaction, leading ROI analysis, steering committees, and acting as a strategic thought partner
Collaboration with Customer Success and Implementation: Partner closely with our Customer Success Manager to ensure smooth onboarding, training, and resolution of any issues, facilitating client success and satisfaction
Strategic Account Planning: Create and execute strategic account plans to identify and capitalize on opportunities for growth, ensuring the continuous delivery of value to our clients
Co-Development of AI Use Cases: Act as a client advocate, representing their needs and feedback internally as new products are brought to market
Revenue Generation: Drive revenue growth through the successful management of renewals, upgrades, and expansion opportunities within enterprise customer accounts
Sales Forecasting: Exhibit precision in sales forecasting, ensuring reliable revenue predictions to support business planning and decision-making
Industry Expertise: Stay up-to-date with industry trends and leverage deep industry knowledge to act as a trusted advisor to dental professionals, guiding them through digital transformation in dental care
Meetings and Conferences: Attend customer meetings and industry conferences as required to strengthen relationships and represent VideaHealth
Qualification
Required
3-5 years experience in management consulting and/or as a customer success manager, account manager, or similar at a B2B SaaS company. Experience in health tech and/or AI applications is a plus
Excellent client management and relationship-building skillset, as exemplified by a history of acting as a strategic advisor to your portfolio of customers
Excellent messaging, positioning and presentation of information
Excellent negotiation, internal and external collaboration, and listening skills
Operational excellence and strong organizational skills
Strong business and financial acumen
Proven ability to manage multiple clients and projects simultaneously
Analytical skills to interpret data and drive actionable insights
Benefits
Competitive pay, equity and benefits.
Company
VideaHealth
VideaHealth is offers dentistAI’s software automatically detects pathologies in dental imaging, helping dentists avoid missing diseases.
51-200 employees
H1B Sponsorship
VideaHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (3)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$66.5MKey Investors
ThresholdSpark CapitalZetta Venture Partners
2025-01-28Series B· $40M
2022-03-31Series A· $20M
2020-01-01Seed
Leadership Team
Florian Hillen
CEO and Founder
Austen Asadorian
Chief Revenue Officer
Recent News
Business Wire
2026-01-16
2026-01-07
Company data provided by crunchbase