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Glidewell Dental · 3 months ago

Payment Processing Clerk

Irvine, California

Full-time

Onsite

Entry Level

$18/hr - $21.50/hr

1+ years exp

Glidewell Dental is an industry leader in dental technology known for its agility and cutting-edge technology. They are seeking a Payment Processing Clerk to manage auto pay enrollments, record payments, and assist with customer inquiries while ensuring accurate financial documentation.

BiotechnologyDentalManufacturingMedical

Responsibilities

Processes auto pay enrollments received by phone, email and secure fax

Accurately records payments received into Great Plains or APC

Sends funds electronically to the bank utilizing business deposit captures

Assists with generation, print, and fold of monthly customer statements and past due letters

Ensures accurate posting by verifying the account number, company name, payment amount and invoices

Returns duplicate and/or overpayments received to the customers via US Mail

Resolves customer inquiries related to current and previous account balance and credit card and check payments

Assists with general office tasks including department work queues, faxing, emailing, filing and outbound calls regarding invalid check and/or credit card data received

Performs other related duties and projects as business needs require at direction of management