Danaher Corporation · 4 months ago
Senior Manager, North America e-Commerce & Order Management - ONSITE
Beckman Coulter Diagnostics, part of Danaher Corporation, is a global leader in clinical diagnostics committed to improving patient health. The Senior Manager of e-Commerce & Order Management will lead the order management process, ensuring efficiency and customer satisfaction while driving strategic initiatives and collaborating with cross-functional teams.
BiotechnologyHealth CareHealth DiagnosticsLife ScienceMedical
Responsibilities
Lead and develop high-performing teams: Provide strategic leadership and mentorship to the order management team across the US and Canada, fostering a culture of accountability, continuous improvement, and operational excellence
Oversee end-to-end order management and customer experience: Manage the full order lifecycle—from processing to fulfillment—ensuring accuracy, timeliness, and customer satisfaction. Build and maintain strong relationships with strategic customers to address inquiries and resolve issues effectively
Drive strategic planning and digital transformation: Develop and implement scalable strategies to optimize order management processes, reduce lead times, and enhance service quality through technology integration and omnichannel solutions
Collaborate cross-functionally to enhance operations: Partner with sales, supply chain, finance, and customer service teams to align on goals, manage supply, and improve the quote-to-cash cycle across North American operations
Monitor performance and optimize resources: Establish and track key performance indicators (KPIs), deliver insights to senior leadership, and ensure effective resource planning to meet current and future demand across the region
Qualification
Required
Bachelor Degree with 14+ years of experience or 12+ years with a Master's Degree
4+ years' experience directly leading a team and demonstrated past success in building high performing teams with a focus on people development
Experience with Order Management Software Systems, including AI, automation and OCR
Experience with process improvement and DBS, or lean six sigma
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Company
Danaher Corporation
Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health.
H1B Sponsorship
Danaher Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (3)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1979-01-05IPO
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