Planet Fitness · 12 hours ago
Principal Scrum Master
Hampton, NH
Full-time
Hybrid
Lead/Staff
10+ years expPlanet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States. The Principal Scrum Master is responsible for managing multiple project teams to ensure successful delivery of technology solutions for Planet Fitness members and franchisees, while also contributing to the definition of project delivery processes and mentoring other Scrum Masters.
FitnessHealth CareTrainingWellness
Responsibilities
Manages project delivery teams focused on delivering technology solutions for Planet Fitness members, franchisees, and the Club Support Center
Facilitates daily stand-ups, iteration/sprint planning, sprint reviews, and iteration/sprint retrospectives
Advocates for project delivery best practices and adherence to processes and standards across the Technology organization
Contributes to definition of work estimation processes, guides teams in best practices, and facilitates team estimation process
Collaborates with Product Management team to understand project scope, product features, and business priorities to ensure proper prioritization and execution of team backlog
Collaborates with Product Managers and Technology Leads to resolve problems and remove project roadblocks
Collaborates with PMO team to define and adhere to portfolio and program management processes and support status reporting, risk and issue management, and communications processes for senior leadership
Communicates project delivery risks and trade-off considerations where and when appropriate
Proactively escalates risks, issues and blockers to leadership in a timely manner to minimize impact to delivery timelines
Creates project delivery artifact templates and maintain team and project management artifacts using the required tooling (e.g., Jira, Confluence, Smartsheet, etc.)
Collaborates with PMO and Technology leadership on the team capabilities, skills, and staffing required for successful project delivery
Collaborates with PMO and Product Management team to estimate and manage project budgets
Ensures accurate time tracking by team members for budget management and tracking
Executes effective, accurate, appropriate, and timely communication to PMO, Product Management, and Technology leadership to ensure business outcomes and objectives are met
Provides content and delivers project presentations and updates to management and other stakeholders where applicable
Instills a sense of urgency and mutual responsibility within project teams to achieve business goals and meet expected outcomes
Performs other duties as assigned
Qualification
Required
Bachelor's degree, or equivalent work experience
10+ years of experience as a Scrum Master or Project Manager leading a scrum/project delivery team responsible for delivering projects of high complexity in a rapidly changing, fast-paced environment
CSM certification required, PMP certification a plus
Expert knowledge of Scrum techniques and artifacts (e.g., definition of done, user stories, sprint planning, backlog refinement)
Expert knowledge of agile metrics (e.g., task management, backlog tracking, burndown metrics, team velocity, user stories, etc.) to analyze and improve sprint planning and project delivery
Expert knowledge of the fundamentals of iterative and incremental development
5+ years of experience training teams on agile methodology and frameworks (e.g., Scrum, Kanban)
Expert in a variety of project delivery approaches including traditional project management and Agile (Scrum, Kanban) methodologies
Possess a deep understanding of enterprise technology infrastructure, software development & maintenance, application integrations, mobile software and IOS development, software testing, and IT architecture
Expert at identifying, managing, and mitigating risks and issues impeding project delivery
Strong ability to perform a range of functions including business systems analysis, business and technical requirements definition, software testing, data validation and process improvement
Excellent critical thinking, problem-solving, communication, and consensus building skills with experience resolving conflict and challenging situations in a productive manner
Ability to be flexible and adaptable with a focus on disciplined execution to ensure quality of deliverables, adherence to standards, and continuous improvement of processes and tools
Ability to garner trust among project team members and stakeholders
Expert knowledge of IT productivity tools such as Confluence, Jira, Slack, and Smartsheet
Extremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectives
Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization
Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
Dedicated learner with a natural curiosity for consistent growth
Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
Cooperative team player with an upbeat, positive, “can-do” attitude!
Preferred
Consulting experience a plus
Experience working in a franchisor/franchisee company environment a plus
Benefits
Core medical, dental, vision, life and disability
Supplemental accident, hospital and critical illness coverage options
Generous time off program (including volunteer time)
Childcare reimbursement
Paid parental leave
Pet care reimbursement
Tuition reimbursement
Free Black Card membership
Learning and development programs
Engagement activities
401(k) Plan with safe harbor employer matching
Employee stock purchase plan
Annual corporate bonus incentive program based on company financial and personal performance
Company
Planet Fitness
Planet Fitness is a provider of fitness training programs and classes.
501-1000 employees
H1B Sponsorship
Planet Fitness has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.27BKey Investors
Freeman SpogliAtlantic Street CapitalTSG Consumer Partners
2025-12-05Post Ipo Debt· $750M
2024-06-07Post Ipo Debt· $800M
2024-01-29Post Ipo Debt· $3.15M
Leadership Team
Chris Rondeau
Chief Executive Officer
Colleen Keating
Chief Executive Officer
Recent News
San Bernardino Sun
2025-12-29
2025-12-22
Company data provided by crunchbase