Otter · 12 hours ago
Product Manager - Data Products, Otter - Seattle
Otter is building the digital infrastructure for better food, helping restaurants simplify complexity and deliver great experiences. The role involves owning product outcomes for data products that provide actionable insights and improve restaurant performance.
Computer Software
Responsibilities
Translate operator problems into products that turn messy, multi-channel data into clear, actionable insights
Raise the trust bar by partnering with platform, data, and finance teams to improve freshness, accuracy, lineage, and metric definitions – so our products become the system of record operators rely on
Design for action: prioritize use cases that prevent revenue loss, identify defects, and drive measurable operational improvements
Build for scale and speed: create modular capabilities that accelerate new use cases without custom work
Work cross-functionally with Engineering, Design, Data Science, GTM, and Customer teams to ship iteratively and learn fast
Own the outcomes, not just the roadmap: define success metrics and move them – adoption, engagement, customer satisfaction, data SLAs, and revenue impact
Qualification
Required
5+ years of product management (or equivalent) with data/analytics, platform, or operational tooling
Demonstrated ability to ship insight-to-action products (dashboards, alerts, workflows, or similar) that delivered measurable business results
Data fluency: you're comfortable in SQL, metrics design, and experiment/impact analysis; you can partner deeply with data science and engineering
Strong product judgment & UX instincts – you know the difference between informative and actionable, and design for busy operators
Cross-functional leadership across engineering, design, GTM, and customer-facing teams; excellent written and verbal communication
Preferred
experience with data quality/governance
metric standardization
BI/visualization tools
multi-location enterprise customers
Benefits
Medical, dental, and vision insurance (multiple plans, incl. HSA options).
Company-paid life and disability insurance (short- and long-term).
Voluntary insurance: accident, critical illness, hospital indemnity.
Optional supplemental life insurance for self, spouse, and children.
Pet insurance discount.
401(k).
Discretionary vacation days
8 paid holidays per year
Paid sick time
Paid Bereavement leave
Paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)