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Texas Comptroller of Public Accounts · 3 months ago

Comptroller - Mainframe Technical Support Specialist

Austin, TX

Full-time

Hybrid

Senior Level

6+ years exp

The Texas Comptroller of Public Accounts is seeking a dedicated individual to join their Mainframe Technical Support team. This role involves monitoring job performance, managing mainframe software environments, and preparing performance-related reports, while collaborating with team members to develop solutions for technical challenges.

AccountingGovernmentNon Profit

Work & Life Balance

No H1B

Responsibilities

Proactively monitors job performance and performs analysis to determine reason for long running jobs. Suggests technical solutions for improving performance

Manages the IBM mainframe Performance and Capacity Planning and related software environments. Plans, installs, maintain, upgrades, and administers IBM and 3rd party mainframe related software products and provides documentation for all software changes. Provides technical support for users and mainframe software developers for performance related issues; researches performance related problems and suggests solutions

Oversees studies and the preparation of reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; and devises and implements optimum solutions. Provides utilization, performance reports and other reports as requested to management. Designs, writes, runs, and maintains monthly CPU utilization reports utilizing SMF records and/or MXG records

Manages work activities for short and long range mainframe related assignments, communicating with management and other team members in a timely and effective manner. And performs other related duties as assigned

Participates in and performs mainframe disaster recovery activities for section including but not limited to, participating in disaster recovery hot site exercises and managing the mainframe Performance and Capacity Planning related jobs and schedules and updating documentation

Qualification

Mainframe system software supportZ/OSDb2CICSMainframe Change ControlSASMXGJCLCommunicationDetail orientedTeamworkProblem-solving

Required

Bachelor's degree in Computer Science, Management Information Systems or related field

Six (6) years' full-time work experience with mainframe system software support within a z/OS environment

Preferred

Experience with z/OS Db2

Experience with CICS with mainframe hardware

Experience with mainframe utilities

Experience with Systems Software

Experience with Mainframe Change Control products (BMC ISPW or equivalent)

SAS

MXG

Experience with utility programs and products including: IDCAMS, CLISTS/REXX, SORT, TSO, JCL, and/or WLM

Teaching technical issues to developers

Mainframe software installation techniques and methodologies

Benefits

Insurance

Retirement plans

Flexible work schedule

Company

Texas Comptroller of Public Accounts

Glassdoor3.4

The Texas Comptroller of Public Accounts manages funds for the world’s 8th largest economy, processes millions of paper and electronic tax returns each year and continually searches for innovative solutions to streamline operations at one of Texas’ largest state agencies.

Founded in 1835

Austin, Texas, USA

1001-5000 employees