Penumbra, Inc. · 4 hours ago
Sr Network Engineer
Penumbra, Inc. is a global healthcare company focused on innovative therapies, and they are seeking a Senior Network Engineer to maintain the availability of their global data network and VOIP systems. The role involves implementing network solutions, performing maintenance, monitoring system performance, and ensuring adherence to security protocols.
Medical Device
Responsibilities
Implement network and VOIP communications solutions (Cisco, PAN, MS Skype/Teams)
Configure and install various IT network infrastructure and services (e.g., routers, switches, firewalls, VPN, QoS, Servers, Storage, cabling)
Perform network\server maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
Monitor performance and ensure system availability and reliability
Monitor system resource utilization, trending, and capacity planning
Support the day-to-day administration of the network and VOIP/SIP systems, resolving any technical issues relating to the network and server infrastructure
Work on incident and service request tickets from both end users and IT team escalations, in the ITSM ticketing system (Service Now) and maintain appropriate SLA/OLA levels for response and resolution
Work within established configuration and change management policies and system to ensure awareness, approval and success of changes made to the IT infrastructure
Select and implement appropriate network and VOIP security tools, policies, and procedures in conjunction with the company’s Information Security policies
Ensure system/network application architectures and configurations conform to Information Security policies, standards, and guidelines
Liaise with vendors and other IT personnel for problem resolution(s)
Continuously update the Knowledge Base (SharePoint) with new configs, diagrams, process, and procedures
Monitor and analyze negative impacts resulting from system or network implementations, ensuring resources are balanced and functioning within specified ranges
Provide after business hours and weekend support as needed
Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures
Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company
Ensure other members of the department follow the QMS, regulations, standards, and procedures
Perform other work-related duties as assigned
Qualification
Required
Bachelor's degree in information technology or related field with 7+ years of experience, or equivalent combination of education and experience
Implement network and VOIP communications solutions (Cisco, PAN, MS Skype/Teams)
Configure and install various IT network infrastructure and services (e.g., routers, switches, firewalls, VPN, QoS, Servers, Storage, cabling)
Perform network/server maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
Monitor performance and ensure system availability and reliability
Monitor system resource utilization, trending, and capacity planning
Support the day-to-day administration of the network and VOIP/SIP systems, resolving any technical issues relating to the network and server infrastructure
Work on incident and service request tickets from both end users and IT team escalations, in the ITSM ticketing system (Service Now) and maintain appropriate SLA/OLA levels for response and resolution
Work within established configuration and change management policies and system to ensure awareness, approval and success of changes made to the IT infrastructure
Select and implement appropriate network and VOIP security tools, policies, and procedures in conjunction with the company's Information Security policies
Ensure system/network application architectures and configurations conform to Information Security policies, standards, and guidelines
Liaise with vendors and other IT personnel for problem resolution(s)
Continuously update the Knowledge Base (SharePoint) with new configs, diagrams, process, and procedures
Monitor and analyze negative impacts resulting from system or network implementations, ensuring resources are balanced and functioning within specified ranges
Provide after business hours and weekend support as needed
Adhere to the Company's Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures
Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company
Ensure other members of the department follow the QMS, regulations, standards, and procedures
Perform other work-related duties as assigned
7+ years' experience configuring, install/manage and troubleshoot VoIP/telephony systems, concentrators, load balancers, firewalls and Wifi equipment
7+ years' performance Tuning and Optimization (PTO), using native vendor monitoring and third-party tools (e.g., SolarWinds)
7+ years' experience with the Microsoft stack (Windows Server, Active Directory, MS SQL Server, IIS, etc.)
7+ years' experience using enterprise configurations of virtual hosting (VMWare)
5+ years' experience in MS Azure IaaS networking and O365 administration
Knowledge of High Availability (HA) and Disaster Recovery (DR) and WAN diversity options for Network Operations and Management
Intermediate to advanced skills with network security in a context of security best practices
Advanced understanding of encryption protocols and digital certificates (SSL, HTTPS, etc.)
Advanced knowledge and technical understanding of the design, implementation and continued operation of Network and Telecommunication technologies
Ability to write routine status reports, correspondence and verbally communicate effectively with technical and non-technical colleagues and vendors of organization
Ability to carry out instructions furnished in written, oral, or diagram form. Ability to handle or escalate issues involving several concrete variables in standardized situations
Experience handing relationships with ISPs and MSPs (Managed Service Providers)
Adept at utilizing monitoring tools to capture and analyze traffic patterns, capacity planning metrics, maintain uptime, generate usage reports, and spot trends
Proficient in Excel, MS Word, and Visio
Create and maintain documentation of various technological solutions
Strong oral, written, and interpersonal communication skills
High degree of accuracy and attention to detail
Preferred
MCSE, CCNA/CCNP, CNSE, etc. or similar professional certification preferred
Benefits
Medical
Dental
Vision
Life
AD&D
Short and long-term disability insurance
401(k) with employer match
An employee stock purchase plan
Paid parental leave
Eleven paid company holidays per year
A minimum of fifteen days of accrued vacation per year, which increases with tenure
Paid sick time in compliance with applicable law(s)
Company
Penumbra, Inc.
Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies.
H1B Sponsorship
Penumbra, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (42)
2023 (46)
2022 (43)
2021 (36)
2020 (26)
Funding
Current Stage
Late StageRecent News
Med-Tech Innovation
2024-05-05
Company data provided by crunchbase