Account Collections Specialist ($500 Hiring Bonus) jobs in United States
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TrueAccord · 1 month ago

Account Collections Specialist ($500 Hiring Bonus)

positionEverett, WA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$21/hr - $24/hr

TrueML is a full-service agency specializing in 3rd-party account receivables, focusing on solutions and compassionate collections. They are seeking Account Collections Specialists to manage calls, negotiate payment plans, and ensure compliance with industry standards.

AnalyticsCRMDebt CollectionsFinanceFinancial ServicesFinTechInformation TechnologyMachine Learning

Responsibilities

Manage inbound and outbound calls with professionalism
Negotiate fair payment plans and settlements with consumers
Document all communications and account activity accurately
Investigate and resolve disputes or billing discrepancies
Ensure compliance with FDCPA and all company standards
Balance independent work with strong team collaboration

Qualification

3rd-party collectionsVerbal communicationWritten communicationNegotiation skillsCustomer serviceSales backgroundMultiple systems usageDetail-orientedOrganizational skillsCalm under pressureTeam collaborationAdaptabilityPositive attitudeSelf-motivatedGoal-oriented

Required

Manage inbound and outbound calls with professionalism
Negotiate fair payment plans and settlements with consumers
Document all communications and account activity accurately
Investigate and resolve disputes or billing discrepancies
Ensure compliance with FDCPA and all company standards
Balance independent work with strong team collaboration
Outstanding verbal/written communication — professional tone always
Ability to remain calm under pressure and handle rejection
Goal-oriented, self-motivated, and competitive mindset
Detail-oriented with strong organizational skills
Comfortable using multiple systems/screens simultaneously
Positive attitude, adaptability, and strong work ethic

Preferred

Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply!

Benefits

Full benefits package: medical, dental, vision, 401K
Paid vacation + personal time off

Company

TrueAccord

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TrueAccord uses behavioral analytics, machine learning and an omni-channel digital approach to collections.
dateFounded in 2013
location
Lenexa, Kansas, USA
people-size201-500 employees
web-link
https://www.trueaccord.com

Funding

Current Stage
Growth Stage
Total Funding
$153.05M
Key Investors
Arbor Ventures
2022-06-06Series Unknown· $49.05M
2020-04-14Series Unknown· $36.4M
2019-03-31Debt Financing· $12.62M

Leadership Team

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Mark Ravanesi
Chief Executive Officer
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Noah Barr
Chief Financial Officer
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Recent News

Seattle TechFlash
Everett's Sentry Credit acquired by digital collections firm
2025-05-09
PRWeb
TrueAccord Accelerates Growth with Acquisition of Sentry Credit
2025-05-07
American Banker
Is fintech the key to better debt collections?
2024-06-05
Company data provided by crunchbase