Tractor Supply Company · 6 hours ago
Analyst, Final Mile
Brentwood, TN
Full-time
Hybrid
Senior Level
5+ years expTractor Supply Company is seeking a Final Mile Analyst to enhance the performance of their Final Mile delivery organization. This role involves analyzing delivery performance data, creating actionable insights, and collaborating with cross-functional teams to improve customer satisfaction and operational efficiency.
AgricultureRetailShopping
Responsibilities
Analyze Final Mile delivery performance metrics using tools like Excel, Tableau, PowerBI - for metrics such as on-time rates, delivery exceptions, customer feedback, and vendor compliance, to uncover trends and identify areas for improvement
Build and maintain scalable dashboards and reporting tools to provide visibility into delivery (Key Performance Indicators (KPIs), as well as monitor and track KPIs for internal stakeholders and field leadership
Partner with internal teams (IT, Supply Chain, Store Operations, Omnichannel) and external delivery vendors to evaluate process changes, system enhancements, and integration opportunities
Lead root cause analysis efforts for recurring delivery pain points; propose and implement data-driven solutions to optimize speed, cost, and customer experience
Support continuous refinement of self-serve tools and operational documentation for Store Delivery processes
Manage complex datasets across platforms (including delivery software, customer service systems, and financial tools) to support tactical decision-making and strategic planning
Conduct scenario modeling and cost-benefit analysis for potential process improvements and pilot programs
Provide indirect training and support to Delivery Drivers, Field Leaders, and Store Teams on updated tools, reports, and operational changes
Review and validate vendor invoices and identify discrepancies through data reconciliation
Develop business cases and executive summaries to support leadership decision-making
Participate in cross-functional business reviews and provide analytical input to support broader business goals
Qualification
Required
5+ years in data analytics, operations, supply chain, or delivery/logistics roles
Proven experience analyzing large datasets, drawing actionable insights, and driving operational improvements
Experience in multi-channel retail delivery environments strongly preferred
Preferred experience with dotcom and store Delivery systems utilized in a multi-channel retail environment
Bachelor's degree in business, operations, logistics, supply chain, or related field preferred
Any suitable combination of education and experience will be considered
Preferred
Advanced computer skills with advanced ability in Microsoft PowerPoint, Word, Excel, Outlook, and OneNote
Knowledge and understanding of Delivery software platforms (scheduling, dispatch, routing)
Strong communication (verbal, listening, and written), leadership and interpersonal skills
Able to maintain strong business relationships and credibility with all levels within the organization
Self-starter that applies critical thinking with the ability to work autonomously to achieve established goals and outcomes
Advanced analysis and problem-solving skills
Benefits
Medical, dental, and vision coverage
Company-paid life and disability insurance
Paid parental leave
Tuition reimbursement
Family planning resources such as adoption and surrogacy assistance
Company
Tractor Supply Company
Tractor Supply Company is the operator of rural lifestyle retail stores.
10001+ employees
H1B Sponsorship
Tractor Supply Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (49)
2023 (46)
2022 (58)
2021 (41)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-02-18IPO
Leadership Team
Hal Lawton
President & CEO
Rob Mills
SVP & CIO
Recent News
Company data provided by crunchbase