CCRM Fertility · 3 months ago
Patient Billing Representative
Edina, MN
Full-time
Hybrid
Entry Level
$19/hr - $25/hr
1+ years expCCRM Fertility is a global pioneer in fertility treatment and research, specializing in IVF and related services. The Patient Billing Representative plays a crucial role in managing patient billing inquiries and ensuring a smooth financial journey for patients undergoing treatment.
FertilityHealth CareMedical
Responsibilities
Respond to patient questions regarding their account; research self-pay and insurance account activity to provide accurate responses and required actions
Manage ticketing system with requests from onsite staff members for refunds, itemized receipts, and patients requests for contact regarding billing
Triage all communications from patients and onsite team members regarding the level of billing review needed
Complete patient billing procedures including charge posting, payment posting, executing adjustments as appropriate, and special patient financial programs as needed for patient requests
Other duties as assigned
Qualification
Required
High School Diploma or GED required
Preferred
1+ year medical billing experience preferred
Previous experience in reproductive medicine or Women's health preferred
Prior experience with Athena preferred
Ability to work weekends, evenings, and holidays, on a rotating basis
Benefits
Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
Potential for Over-time Pay (Time and a half)
Holiday Differential Pay (Time and a half)
Company
CCRM Fertility
CCRM Fertility is a global pioneer in fertility treatment, research and science. Founded by Dr.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.25MKey Investors
TA Associates
2023-10-24Series Unknown· $1.25M
2015-08-04Private Equity
Leadership Team
Robyn Mermelstein
Chief Marketing & Brand Officer
Recent News
Genetic Engineering News
2025-12-21
2025-12-12
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