AIG · 9 hours ago
Head of Digital Experience Capabilities
AIG is a global leader in commercial and personal insurance solutions, and they are seeking a Head of Digital Experience Capabilities to enhance their digital transformation strategy. The role involves leading a technology team to design and deliver scalable digital experience capabilities that address complex business challenges.
BankingFinancial ServicesInsurance
Responsibilities
Set strategic direction and manage the roadmap for our digital component framework, directly impacting how insurance products are delivered digitally across multiple geographies and markets
Prioritize new feature development and issue management of the digital component framework
Partner with product, design, and technology leadership to create industry-leading digital experiences that set new standards in insurance
Champion innovation while maintaining the stability and reliability critical to financial services
Lead and inspire a distributed team of UI development professionals across multiple time zones, including architects, framework developers, and application delivery specialists
Lead UI development teams to build new products and maintain existing projects across the enterprise portfolio
Build a culture of innovation within a traditionally conservative industry
Develop talent that can bridge the gap between insurance domain expertise and modern technology
Foster collaboration and excellence across geographically distributed teams
Translate complex insurance requirements into elegant technical solutions
Creating High-Level Design diagrams that create alignment and direction for cross-functional technology and engineering teams
Collaborate with design system governance to ensure compliance with both brand and accessibility standards
Drive measurable improvements in development velocity, product consistency, and speed-to-market for insurance solutions
Working with Agile scrum teams to drive best practices, participate in code reviews, and continuously improve development processes
Oversee and assist development teams in executing projects on time and compliant to AIG architecture standards
Troubleshoot complex issues and provide solutions to solve them
Contribute to architectural decisions that balance innovation with insurance industry requirements
Key stakeholder and approver in the application review process to ensure applications are aligned to enterprise technology standards and frameworks
Ensure our framework meets stringent security, compliance, and performance standards
Maintain consistent and predictable release and upgrade practices to maintain standards
Evaluate emerging technologies for their potential to transform insurance experiences
Maintain technical excellence while navigating regulatory constraints
Oversee and assist development teams in executing projects within time and compliant to AIG architecture standards
Qualification
Required
Expert-level knowledge of Angular and enterprise-scale component architectures
You're a systems-oriented thinker who can apply practical solutions in the context of a scalable system and framework
Proficient in developing solutions within a microservices architecture using Spring Boot or similar technologies, ensuring scalability, maintainability, and flexibility of services
Experience with performance optimization for data-heavy applications
10+ years of experience in application development with at least 5 years leading application delivery teams using Angular or similar frameworks
Experience leading technical teams in regulated industries (financial services, healthcare, or insurance preferred)
Demonstrated experience working in a highly collaborative manner with cross-functional product teams
Track record of delivering enterprise-scale solutions on time and within budget
Track record of modernizing legacy systems or building new platforms in enterprise environments
Success managing distributed teams and complex stakeholder relationships
Strong understanding of CI/CD best practices, and implementing automated build, test, and deployment pipelines to ensure seamless and efficient delivery of solutions
You have a solid understanding of authentication, authorization, and various security protocols (e.g., OAuth2, JWT), ensuring secure application and service access across distributed systems
Strong understanding of design systems, component libraries, and their governance
Exceptional communication skills to articulate technical vision to insurance executives
Proven ability to balance innovation with risk management
Understanding of how technology drives business value in financial services
Experience with metrics-driven development and ROI demonstration
Ability to navigate complex organizational structures and influence without authority
You can demonstrate strong written and verbal communication skills to convey thought leadership and influence senior executives
Preferred
You have experience in financial services or insurance
Knowledge of insurance-specific regulations and compliance requirements
Understanding of agile transformation in large enterprises
You are passionate about innovation and new technologies, specifically within AI & GenAI
You enjoy mentoring junior developers and contributing to a culture of knowledge-sharing within your team
Benefits
Total Rewards Program
Health, wellbeing and financial security
Professional development
Company
AIG
AIG is a global insurance company providing insurance products to support clients in business and in life.
H1B Sponsorship
AIG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (4)
2022 (23)
2021 (5)
2020 (13)
Funding
Current Stage
Late StageLeadership Team
Recent News
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2025-11-26
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2025-11-05
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