Character.AI · 9 hours ago
Product Manager, Trust & Safety
Redwood City, CA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expCharacter.AI is a company that empowers people to connect, learn, and tell stories through interactive entertainment. The Trust and Safety Product Manager will work across multiple disciplines to develop safety measures in product experiences, ensuring safe interactions between characters and users while collaborating with engineering, design, and data science teams.
AppsArtificial Intelligence (AI)Generative AIInformation TechnologyMobile AppsSoftware
Responsibilities
Execute on the product vision/ideation, collaborate on strategy, and implementation of ambiguous and open ended product experiences that utilize the cutting-edge capabilities of our current and future models
Collaborate with users, engineering, design, community, and marketing to bring cutting-edge AI applications into the best product experience
Partner with data science to test and measure quality of the product experience, set clear goals, tune safety classifiers, and hold the team accountable
Drive cross-functional product deployment, release coordination, and product improvement for safe experiences within the product and for 3rd party partners
Qualification
Required
8+ years of deep consumer product management experience working on open ended product spaces, ideally within the Integrity/Trust and Safety space
Product Management Leadership skills (ideally have managed a team of PM's)
Strong track record building and launching successful, high growth Consumer facing B2C products from 0 -> 1 at scale
Ability to deliver on product execution focusing on both the short term and long term
Strong understanding of AI industry, in terms of competitors and incumbent strategies
Preferred
Technical degree and/or prior software engineering experience
Experience building products with Voice or App or interfaces
Experience with monetization for consumer subscriptions
Startup experience
Benefits
At Character, we value diversity and welcome applicants from all backgrounds.
As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability.
Company
Character.AI
Character.ai provides open-ended conversational applications in which users create characters and converse with them.
51-200 employees
H1B Sponsorship
Character.AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (16)
2023 (6)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$150.08MKey Investors
Andreessen Horowitz
2023-03-23Series A· $150M
2023-01-24Seed· $0.08M
Leadership Team
Karandeep Anand
CEO
Recent News
2025-12-19
2025-12-13
2025-12-12
Company data provided by crunchbase