Manager, Client Services jobs in United States
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Syneos Health Commercial Solutions · 14 hours ago

Manager, Client Services

positionBridgewater, NJ
timeFull-time
remoteOnsite
seniorityMid Level
money$80K/yr - $100K/yr

Syneos Health Commercial Solutions is dedicated to solving commercialization challenges in healthcare. The Manager, Client Services will build trusted relationships with customer contacts and support account leadership in cultivating, growing, and retaining accounts.

Biotechnology

Responsibilities

Act as the customer support liaison on internal and external workstream meetings, from launch through steady state, inclusive of project close out
Facilitate all elements of internal and customer-facing meetings including agenda creation, discussion, documentation and follow through
Produce, manage, and present key communications including timelines, project plans, workstream updates, etc. in a user-friendly fashion
Responsible for accurate and timely Syneos Health system updates and project documentation, including oversight of tasks owned by the Argentina-based specialist teammates

Qualification

Customer relationship managementProject managementPharmaceutical experienceAccount management toolsVeeva knowledgeSalesforce.com knowledgeInterpersonal skillsCommunication skills

Required

BA/BS or equivalent experience
Excellent customer-facing interpersonal and communication skills both verbal and written
Demonstrated ability to formally plan, execute, and deliver projects
Ability to translate customer needs into operational requirements and identify key stakeholders to support those needs

Preferred

Previous pharmaceutical or healthcare experience
Working knowledge of account management discipline and related tools/techniques
Knowledge of Veeva and Salesforce.com or other CRM and Smartsheet experience

Benefits

Health benefits to include Medical, Dental and Vision
Company match 401k
Flexible paid time off (PTO)
Sick time

Company

Syneos Health Commercial Solutions

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Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.
location
Morrisville, NC, US
people-size10001+ employees
web-link
https://commercialcareers.syneoshealth.com/

Funding

Current Stage
Late Stage

Leadership Team

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Phil Moussally
CFO Deployment Solutions
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Barrie Pendsay
Chief Operating Financial Officer
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Company data provided by crunchbase