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Pine Services Group · 3 months ago

Sage Intacct Consultant

United States

Full-time

Remote

Entry Level

1+ years exp

Pine Services Group is seeking a Sage Intacct Consultant who will serve as a technical resource for clients. The role involves managing software implementations, providing technical support, and training clients in the use of Sage Intacct.

Enterprise SoftwareSoftware

Responsibilities

Assist clients by successfully managing and implementing Sage Intacct following the prescribed implementation methodology

Analyze and document system and business requirements

Set up system and configure according to client requirements

Develop test scripts for client’s testing phase

Train end-users on the Sage Intacct

Make recommendations for new processes and procedures

Develop reports and dashboards utilizing the Sage Intacct

Set up and configure 3rd party integration tools

Work closely with the sales team and other support team members to coordinate the completion of project tasks

Provide regular written reports on project status for use internally and with clients

Manage projects with ability to keep projects on time and on budget

Provide technical support to clients as needed

Provide input and contribute to the development of new processes and procedures for service delivery, including development of templates, documentation of best practices, and contribution to the knowledge base library

Recognize functional capabilities and limitations for out of the box functionality as well as custom code and ISV solutions

Participate in multiple engagements simultaneously while ensuring deadlines and quality expectations are being met

Manage complex projects from beginning to end

Research and/or escalate complex software issues to identify improvements and opportunities

Work with developers and other team members to define client enhancement needs

Other duties as needed/assigned

Qualification

Sage IntacctERP software consulting3rd party integration toolsAccounting backgroundCustomer service skillsOffice 365ConnectWise familiarityHigh emotional intelligenceExceptional communicationOrganizational skills