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Auberge du Soleil · 3 days ago

Host

Auberge du Soleil is a flagship location of the Auberge Collection, known for its exceptional service and hospitality. The Restaurant Host plays a key role in providing a welcoming atmosphere and ensuring a positive experience for guests from arrival to departure.

Hospitality

Responsibilities

Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating
Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems
Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow
Assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up
Maintain cleanliness, sanitation, and organization of the host station and assigned work areas
Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems
Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times
Resolve guest complaints promptly to ensure satisfaction
Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries
Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment

Qualification

Customer service experienceHospitality experienceEnglish fluencyCommunication skillsState certificationsFlexibilityPositive attitude

Required

Prior experience in customer service or hospitality, preferably in a high-end setting
Strong communication skills, positive attitude, and the ability to speak and write in English fluently
Must be of minimum age to serve alcohol
Flexibility to work a variable schedule, including weekends and holidays
Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position

Benefits

Competitive pay
Benefits

Company

Auberge du Soleil

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Our property features wine country’s most luxurious accommodations, spectacular valley views, a 18-time MICHELIN Star award-winning Restaurant, and exclusive The Spa at Auberge du Soleil.

Funding

Current Stage
Growth Stage

Leadership Team

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George A Goeggel
Managing Partner
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Company data provided by crunchbase