Melaleuca: The Wellness Company · 3 months ago
Technical Document Supervisor
Idaho Falls, ID
Full-time
Onsite
Senior LevelMelaleuca: The Wellness Company is dedicated to empowering people to live healthier lives and has been recognized for its commitment to quality and workplace culture. The R&D Technical Document Supervisor will lead the creation and maintenance of technical documentation for global product registrations while collaborating with various departments to ensure compliance and quality across diverse markets.
Cosmetics
Responsibilities
Serve as a key member of global, cross-departmental teams (R&D, Regulatory, Marketing, Operations, QA, Purchasing) to understand and navigate each country’s regulatory and business landscape
Prepare and maintain essential documentation: formulations, nutrition facts, raw material support, packaging specs/compatibility, processing/flow charts, etc., for product registration in global markets (e.g. Korea, Japan, Taiwan, Hong Kong, Australia, Singapore, UK, US, etc.), excluding China
Liaise with Researchers, Formulators, Scientists, and Product Managers to compile technical data and supporting evidence for new and existing product registrations across categories (Personal Care, Ecosense, Pharmacy, Pure, VFL)
Develop technical dossiers detailing safety, efficacy, test results, bridging data, and justification narratives to satisfy registration requirements
Maintain and archive both current and historical records for all global registration documents
Collaborate with formulators to define test specifications, compatibility, preservation requirements, and challenge test protocols
Manage stability, shelf life, preservation, compatibility, bridging, re-registration, and change notifications for global products
Execute change control logic and support bridging documentation when product/packaging/ingredient updates are made
Lead process improvement efforts: identify gaps in data systems, propose new tools, web/portal enhancements, or databases to streamline documentation workflows
Prepare data summaries, charts, conclusions, and executive-level narratives to support decision making
Represent the R&D documentation function in cross-functional meetings, ensuring alignment with Regulatory, Marketing, QA, Purchasing, and International groups
Solicit and collate technical information from suppliers (bulk, turnkey, ingredients) to support registration files
Liaise closely with Regulatory teams to maintain current formats, standards, and submission processes in each market
Provide guidance or oversight to one or more Technical Document Specialists, ensuring consistency, accuracy, and adherence to process standards
Mentor or develop junior documentation staff as needed, facilitating training, review, and feedback cycles
Qualification
Required
Bachelor's degree (or equivalent) in a related field (Biology, Chemistry, Nutrition, Health Sciences, Technical Writing, Documentation, etc.)
Demonstrated experience in technical writing or regulatory documentation roles, ideally in consumer products, OTC/dietary/beauty/home categories
Familiarity with formulation science, stability testing, registration dossiers, bridging studies, and global registration processes is highly preferred
Strong interpersonal skills; able to collaborate with scientists, regulators, and business stakeholders
Excellent written and verbal communication, with the ability to translate complex scientific/data content into clear narratives
Highly self-motivated and able to manage projects independently, prioritizing multiple timelines
Resilience under pressure and ability to maintain composure and productivity under tight deadlines
Proficiency in PC applications: Word, Excel, database tools, document management systems, browsers
Solid math skills, including understanding of basic statistics and data interpretation
Physical requirement: ability to lift minimum 25 lbs (e.g. binders, archive boxes)
Commitment to accuracy, detail, and maintaining high standards in all deliverables
Preferred
Experience handling global registration or quality documentation for ingestible, personal care, home care, or OTC products
Proven ability to lead or mentor documentation teams
Experience working with cross-functional international teams
Prior exposure to document management systems, version control, regulatory submission portals
A proactive mindset: ability to spot process gaps, propose new tools or automation, and drive adoption
Benefits
Be part of a company that has never laid off an employee in its 40-year history, reflecting our deep commitment to stability and people
Work for a brand newly recognized by USA Today as one of America’s Best Stores
Contribute in a company also honored as one of USA Today’s Most Trusted Brands 2025
Join a workplace celebrated by Forbes as one of America’s Best Employers, where long tenures and loyalty are part of our culture
Participate in meaningful, high-impact work: you help bring safer, more effective products to families around the world
Be part of a respectful, mission-driven culture that values innovation, integrity, and collaboration
Company
Melaleuca: The Wellness Company
Melaleuca: The Wellness Company enhances the lives of those we touch by helping people reach their goals.
Founded in 1985
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ann Shavlan
Chief Executive Officer
Frank VanderSloot
CEO
Recent News
2025-11-12
2024-02-22
Company data provided by crunchbase