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IBC Bank · 3 months ago

System Administrator I

San Antonio, TX

Full-time

Hybrid

Mid, Senior Level

5+ years exp

IBC Bank is dedicated to the growth and success of its employees, customers, and communities, emphasizing a customer-centric approach. They are seeking a System Administrator I to maintain, configure, and provide support for software, hardware, and operating systems, ensuring reliable operation and quick resolution of issues.

BankingFinancial ServicesInsuranceMortgageVenture Capital

Responsibilities

Responsible for the maintenance, configuration and reliable operation of computer systems, network servers, and virtualization

Install and upgrade computer components and software, manage virtual servers, and integrate automation processes

Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues

Provide user identity and access management, server administration and application administration for end users for MS windows, MS Exchange, O365, and various software applications

Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

Provides escalation support for Service Desk helpdesk efforts and desktop support for PC tech, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions

Provide technical support to all IBC business units

Excellent communication of technical concerns and solutions to peers, end users and management with varying degrees of technical knowledge

Works with Engineers and Tier II Administrators to monitor and maintain our system infrastructure including server operating systems, Active Directory, data center equipment and data backups

Other duties as assigned

Qualification

Windows OS ServerActive DirectoryOffice365 AdministrationVirtualization platformsData backup conceptsMS Exchange OnlineScripting languagesCustomer service focusWrittenMulti-taskingTeam environment supportFlexibility for after hoursA+ certificationNet+ certificationMCP certificationOral communication