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Abbott · 5 months ago

Global Clinical Trainer - CRM

Austin, TX

Full-time

Hybrid

Mid Level

$68K/yr - $136K/yr

3+ years exp

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Global Clinical Trainer - CRM role is responsible for delivering training programs related to new hire training and new groundbreaking CRM products, ensuring a consistent training experience for healthcare professionals and Abbott field teams.

BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical

Responsibilities

Deliver virtual, hybrid, and in-person new hire and product launch training to the U.S. Abbott commercial field team and internal customers

Lead comprehensive training sessions on the safe and effective use of various new and existing cardiac rhythm management products for healthcare professionals

Partner with instructional design to evaluate, develop, update, and adapt training materials based on analysis data

Partner with Abbott business unit stakeholders to plan launch training for new products and therapies

Collaborate with sales and marketing teams to develop objective-led educational materials to promote CRM products

Deliver procedure and product specific therapy train-the-trainer training to the Global Trainers and Education Specialists prior to launch

Manage partnerships with other Education Specialists and Trainers to employ a continuous improvement strategy that supports key business objectives and achieves growth targets

Manage peers from Abbott divisions as guest speakers on new CRM products and share/ collect best practices

Lead and ensure positive trainee experience and global message consistency at programs and become an expert within the designated therapy on trainee needs

Partner with other stakeholders to keep training curricula as globally consistent and standardized as possible

Evaluate training effectiveness through assessments and feedback surveys in order to adjust content and delivery methods to improve outcomes

Provide input and subject-matter expertise to relevant groups or on relevant projects

Comply with global regulations and requirements, company policy, operating procedures, processes, and task assignments

Keep current on developments in the field, specifically on product and therapy knowledge, market, and industry trends

Drive a culture of best practices, technologies, and tools and as appropriate apply those best practices following adult learning techniques

Own collaboration with other Education Specialists and Trainers across Abbott to employ a continuous improvement strategy that supports key business objectives and achieves growth targets

Qualification

Cardiac Rhythm ManagementAdult educationTrainingProject managementMedical sales experienceCommunication skillsLearner engagementContinuous improvementTeam collaborationProblem-solvingPresentation skills

Required

BA/BS degree in biotechnology or medical related field, or an equivalent combination of education and work experience

3 years of experience in related field

Strong verbal and written communication with ability to effectively communicate at multiple levels in the organization

Ability to react quickly to problems and provide solutions

Confidence presenting in front of diverse audiences

Ability to appropriately address learner questions and maintain engagement

Preferred

Cardiac Rhythm Management experience

Field experience in cardiac pacing

Experience with adult education and training, with a preference towards medical sales staff, physicians, or AHPs

Knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures

Familiarity with cath lab and operating room procedures and protocol

Affinity for educating others and a demonstrated ability to simplify and articulate complex topics effectively

Experience creating multi-media, experiential rich content in blended learning/virtual environment

Ability to work in highly matrixed organization and geographically diverse business environments

Ability to work within a team and as an individual contributor in a fast-paced, changing environment

Benefits

Career development with an international company where you can grow the career you dream of.

Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year

An excellent retirement savings plan with high employer contribution

Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

Training and career development, with onboarding programs for new employees and tuition assistance

Financial security through competitive compensation, incentives and retirement plans

Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

Paid time off

401(k) retirement savings with a generous company match