Meridian ยท 4 months ago
Founding Engagement Manager
New York City
Full-time
Onsite
Entry, Mid Level
$120K/yr - $200K/yr
2+ years expMeridian is seeking a Founding Engagement Manager who will act as a strategic partner for clients, focusing on driving adoption and shaping product value. The role involves onboarding clients, analyzing usage for upsell opportunities, and collaborating with product teams to enhance client success in an AI-native context.
Artificial Intelligence (AI)MarketingSaaSSEO
Responsibilities
Onboard new clients, guiding them through implementation and value realization
Serve as the point of contact for escalation, support, and best practices
Analyze client usage, uncover opportunities for value expansion and upsell
Collaborate with product and engineering to relay feedback and influence roadmap
Drive renewal and growth through relationship building and strategic roadmap alignment
Qualification
Required
2+ years in customer success, account management, consulting, or implementation roles
Comfortable with data and analytics; able to derive insights and make recommendations
Excellent communicator who simplifies complex ideas
Strong organizational skills; able to manage multiple stakeholders and timelines
Empathetic with a growth mindset. Thrives in early-stage environments
Company
Meridian
Be more visible in AI search
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase