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impact.com · 2 weeks ago

Seller Brand Partnership Lead

Columbus, NY

Full-time

Hybrid

Mid Level

$90K/yr - $100K/yr

3+ years exp

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships. The Seller Brand Partnerships Lead will drive expansion, performance, and satisfaction of marketplace seller brands, providing enterprise-level support and strategic guidance while collaborating cross-functionally to enhance seller tools and improve the overall seller brand experience.

Computer Software

Responsibilities

Become a Seller Expert: Position yourself as a trusted advisor on our Seller tools and support the ongoing development of relevant documentation for seller brands, partners, and internal teams

Internal Education & Support: Work closely with Client Services, Sales, Product, and Publisher Development teams to ensure internal alignment on Seller features, best practices, and seller brand enablement. Support internal questions and communicate recurring themes or needs that should inform product improvements

Seller Brand Onboarding, Adoption & Success: Guide major platform sellers (Amazon, Walmart, etc.) —from emerging businesses to enterprise brands—through onboarding, setup, and optimization. Deliver strategic recommendations to improve visibility, conversion, and revenue. Manage ongoing program support and build strong seller brand relationships

Product Development Collaboration: Collect and relay actionable seller brand and partner feedback to Product and Engineering teams. Track and communicate product issues, ensuring timely resolution and clear updates to stakeholders. Advocate for enhancements that improve the seller brand experience and overall performance

Seller Brand Education & Resource Development: Partner with Product Marketing to create and update seller brand-facing documentation, including guides, tutorials, articles, and videos to support self-service and scalable growth

Qualification

Affiliate marketingEnterprise-level client experienceAffiliate platform technologiesAffiliate attribution modelsRetail media experienceMultitasking skillsSolutions-driven mindsetCommunication skillsCollaboration skillsOrganizational skills

Required

3+ years in a customer-facing role working with enterprise-level seller brands - preferred experience with driving growth for marketplace seller brands on Amazon or Walmart directly, with agencies, or through networks like Levanta and PartnerBoost

Experience in affiliate marketing in a customer-facing role working with enterprise-level clients and across affiliate platform technologies (Impact, CJ, Rakuten, or similar). Experience with impact.com is advantageous

Strong understanding of affiliate attribution models and tracking technology

Strong communication and collaboration skills with the ability to bridge technical and non-technical audiences

A solutions-driven mindset with a positive attitude, eagerness to learn, and a growth-oriented approach

Ability to thrive in a fast-paced environment with excellent organizational and multitasking skills

Preferred

Retail media experience is advantageous but not required

Benefits

Medical, Dental, and Vision insurance

Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled

Flexible spending accounts and 401(k)

Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.

Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.

A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.

Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.

Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.

Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Company

impact.com

Glassdoor4.0

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more.

Founded in 2008

Santa Barbara, California, US

1001-5000 employees