Customer Solutions jobs in United States
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McMaster-Carr ยท 1 day ago

Customer Solutions

McMaster-Carr is looking for broadly skilled, resourceful, and talented individuals to join their team as Customer Solutions Generalists. The role involves guiding customers through product offerings, solving urgent delivery needs, and building long-lasting relationships with clients.

Customer ServiceLogisticsManufacturingPublishingSupply Chain Management
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Comp. & Benefits
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Responsibilities

Guiding our customers quickly and effectively through our extensive product offering. You will help customers choose products or answer questions, ensuring they can get their jobs done
Solving urgent delivery and order needs. This can include working with our warehouse and carriers to find the best solution to get customers what they need, when they need it
Growing our diverse customer base by leveraging internal and external resources. Your work will connect people to the products they need
Building long-lasting relationships by anticipating needs and responding to each customer's unique preferences

Qualification

Customer serviceProblem solvingRelationship buildingCritical thinkingCreativity

Required

A bachelor's degree is required for this role

Benefits

100% tuition reimbursement
Medical, dental, pharmacy, and vision plans with no monthly premiums
Industry-leading company-funded retirement accounts
Employee resource groups
Inclusive, all-gender benefits
First-time home buyer assistance
Paid parental leave for all new parents
Adoption and surrogacy assistance
Paid time off for vacation and personal time

Company

McMaster-Carr

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McMaster-Carr develops products that are used to maintain, repair, and operate manufacturing plants and large commercial facilities.