Apply on Employer Site

HPR (Hyannis Port Research) · 2 hours ago

Applications Engineer II

Needham, MA

Full-time

Onsite

Entry, Mid Level

2+ years exp

HPR is the leading provider of high-performance and ultra-low latency electronic trading solutions. They are seeking an Applications Engineer II to support clients by solving complex technical problems and providing exceptional customer service.

Financial ServicesManufacturingProfessional ServicesRisk Management

Growth Opportunities

No H1B

Hiring Manager

Chris Kiely

Responsibilities

Develop expert level technical competence in HPR’s cutting edge product portfolio

Provide world-class customer service by resolving technically complex problems

Leverage your strong communication, troubleshooting, and technical skills to interface with customers

Drive best practices and lessons learned from evaluations/benchmarks and customer interactions back to product development and other application engineers

Develop and deliver training/education to customers

Respond to customer inquiries via phone, email and web

Engage and immerse yourself with the engineering team to expedite problem resolution and deliver the highest levels of customer service and satisfaction

Qualification

Linux systems administrationPythonNetworking technologiesShell scriptingJira/ConfluenceProblem-solving initiativeCommunication skills

Required

Bachelor's Degree in Computer Science, Electrical Engineering, Computer Engineering, Information Technology, or similar field

2+ years supporting business critical applications

Strong verbal and written communications skills

Ability and initiative to complete tasks and solve problems autonomously

Strong Linux systems administrator skills

Experience with Python and Shell scripting

Proficient understanding of networking technologies and protocols (TCP, switch configuration, routing)

Comfortable being onsite in Needham, MA 5 days a week

Preferred

Familiarity with C and Python programming

Experience with Jira/Confluence

Company

HPR (Hyannis Port Research)

HPR (Hyannis Port Research) is an innovative, award-winning provider of high-performance enterprise solutions that power the industry’s leading brokers, clearing firms, market makers and quantitative hedge funds.

Founded in 2011

Needham, Massachusetts, USA

51-200 employees