Bryten® · 3 months ago
Portfolio Community Manager - Dallas/Fort Worth, TX
Dallas, TX, USA
Full-time
Onsite
Entry, Mid Level
$80K/yr - $85K/yr
2+ years expBryten® is committed to creating an inspiring and inclusive experience, and they are seeking a Portfolio Community Manager. The role involves managing daily operations of the community, coaching the property team, and ensuring compliance with policies while maintaining a welcoming environment for residents.
ConsultingProperty ManagementReal EstateReal Estate Investment
Responsibilities
Professionally manage and lead the property team in daily operations of the community, maintaining an engaging and motivating presence
Establishes maintenance and team schedules, holding each accountable for performance to include team engagement
Effectively coach the team, guiding and developing to create an inclusive workplace making all feel welcome
Manage budget, accounts, rent collections, and tenant notices; effectively utilize software to ensure accuracy and timeliness of process
Review processed applications, background and credit checks ensuring all processes and procedures were followed
Responsible for administrative tasks such as conducting file audits to ensure compliances and filing taxes
Reporting any problems or issues of an escalated nature to the Asset Director
Prepares client reporting for review by Asset Director, ensuring all supporting documentation is gathered for regular client meetings
Effectively and timely communicate any variance, concerns and positive impact in property operations, taking a solution-driven approach to ensure goals and initiatives are met
Enforces company policies and procedures for compliance documentation regarding new leases and recertification of existing residents
Greet residents, applicants and all others courteously and respectfully
Timely respond, address, and resolve residents' questions, concerns, and complaints promptly
Inspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with local, state, and federal regulations while promoting the captivating curb appeal and amenities
Investigates complaints and resolves conflicts
Secures property and implements safety precautions; responds to emergencies, reporting as required, and completing all documentation
Ensure compliance of all work-related activities in a fair, ethical and consistent manner
Any other task as assigned
Qualification
Required
2+ years of multi-family leasing management experience required with multiple years of leasing experience
High School diploma or equivalent required
Strong administrative and organizational skills with excellence in time management
Superb scheduling and prioritizing skills to coordinate work with vendors and contractors for property projects
Ability to effectively, and professionally help and support the property team members in the daily procedures and processes
Strong computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required
Must have a valid driver's license, current automobile insurance, and reliable transportation
Preferred
Bachelor's degree in business or related field preferred
Property Management Software database experience is preferred
Bilingual preferred but not required
Benefits
Medical plans with choices to fit your needs
Dental and Vision insurance options
Health Savings Account (HSA) with employer contribution
Financial security benefits including 401k Plan with company match
Optional life insurance +addl voluntary life
Optional short-term disability +options for long-term disability
Supplemental life insurance with critical health insurance and accident insurance
Vacation program accruing immediately upon hire
Sick time when you need it
Paid holidays + floating holidays to celebrate those special times
Company-sponsored wellness initiatives
Continuous education with development programs and more!
Company
Bryten®
At Bryten, we help manage properties; but first and foremost we are here to enrich lives, by seamlessly orchestrating the complexities of apartment living.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase