Splitit · 3 months ago
Customer Growth Manager - Enterprise
Atlanta, Georgia, United States
Full-time
Hybrid
Senior Level
5+ years expSplitit is a payment platform that empowers consumers to use their existing credit for manageable payments. They are seeking a Customer Growth Manager to build relationships with merchants, drive product adoption, and develop growth strategies that enhance revenue and retention.
CreditFinanceFinancial ServicesFinTechPaymentsRetail TechnologyTransaction Processing
Responsibilities
Build trusted, executive-level relationships that inspire confidence and collaboration
Accelerate product adoption and usage across merchant portfolios by identifying untapped opportunities and helping merchants realize immediate wins
Partner with merchants to co-create growth strategies that drive revenue, conversion, and long-term retention
Use data and insights to uncover patterns, recommend optimizations, and surface new use cases
Deliver compelling presentations that influence senior stakeholders and highlight measurable impact
Proactively anticipate merchant/customer needs, solving challenges before they surface and positioning Splitit as a strategic driver of growth
Collaborate closely with Product, Marketing, and Sales to ensure customers’ voices are heard and translated into innovation
Lead engaging training sessions and workshops that empower merchants/customers to get more value from Splitit
Act as a thought partner—bringing fresh perspectives, market knowledge, and strategic guidance to every interaction
Qualification
Required
Bachelor's degree in business administration, marketing, technology or related field
5+ years of successful experience in client success or account management in the Financial Technology or BNPL industry
Fintech industry experience a must (card processing experience necessary)
Demonstrated expertise in utilizing advanced analytical platforms (e.g., Looker, Tableau) to extract actionable insights from complex data sets and drive data-informed decision-making in a client-facing environment
Proven ability to leverage AI-powered tools for predictive analytics, proactive client outreach, and personalized customer experiences
Highly self-motivated and results-oriented with a proven track record of taking initiative, working autonomously, and exceeding performance goals in a fast-paced environment
Strong analytical and problem-solving skills, with the ability to quickly identify patterns, diagnose issues, and develop effective solutions
Preferred
Startup experience a plus
Company
Splitit
Splitit is a payment method solution enabling customers to pay for purchases with an existing credit card.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$300.07MKey Investors
Motive PartnersGoldman Sachs Bank USAWoodson Capital Management
2023-12-12Acquired
2023-08-15Post Ipo Equity· $25M
2022-09-12Post Ipo Equity· $10.5M
Leadership Team
Nandan Sheth
Chief Executive Officer & Board Director
Gil Don
Co Founder
Recent News
2025-12-17
Payments Dive
2025-10-31
Company data provided by crunchbase