Macy's · 3 months ago
Macy's 2026 Summer Internship - Digital
151 West 34th Street, New York, NY, 10001, US
Internship
Onsite
Intern
Start in 2026 SummerMacy's is a storied retail company that has captivated customers for over 160 years. They are seeking a Customer & Digital Intern for their 8-week Summer Internship Program, where the intern will contribute to key corporate functions within CRM/Loyalty, Digital Strategy, or Site Merchandising while gaining valuable experience and exposure to the company's culture.
Consumer GoodsFashionRetail
Responsibilities
Support Loyalty and Credit Marketing by assisting with campaign strategy, execution, and performance measurement
Help drive member activations, events, and campaigns, ensuring best-in-class execution
Execute member lifecycle messages and enhance the digital customer experience
Assist in personalizing Macy’s customer communications from concept through measurement
Create and maintain dashboards and tools to track readiness for key retail events, enabling proactive issue resolution and cross-functional alignment
Develop OKR tracking frameworks and input quality metrics to ensure retail plans are data-driven and actionable
Lead cross-functional post-event analyses to capture learnings, assess performance, and inform future planning cycles
Conduct diagnostics and analyses to support strategic priorities and decision-making
Support optimization of event execution and promotional initiatives
Test and sign off on promotions in preview environments to ensure accuracy and functionality
Assist with affiliate and SEM (Search Engine Marketing) efforts, including weekly linking submissions of top-performing offers, and support email, mobile messaging, and homepage linking with the Site Merch Associate
Support data pulls, aggregation, and reporting, developing proficiency in tools such as Adobe and Power BI
Collaborate with merchant teams to understand business strategies, objectives, and priorities
Monitor top competitors in the market and stay informed on their events and promotions
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Qualification
Required
Rising Seniors pursuing a bachelor's degree with strong academic performance are encouraged to apply
Minimum 3.0 GPA required
Ability to interpret data, conduct analyses, and generate actionable insights to support business decisions
Capable of managing multiple tasks and projects simultaneously, prioritizing work, and meeting deadlines in a fast-paced environment
Familiarity with digital tools and platforms, including Adobe, Power BI, and marketing/CRM systems; ability to quickly learn new technologies
Strong written and verbal communication skills; able to work effectively with cross-functional teams, senior leaders, and external partners
Passion for enhancing the customer experience and driving engagement through loyalty, digital, and merchandising initiatives
Able to contribute new ideas and solutions, supporting continuous improvement in marketing, digital strategy, and merchandising
Understanding of retail trends, competitor activity, and business priorities to support strategic planning and execution
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel
Occasionally required to move about the workplace and reach with hands and arms
Requires close vision
Able to work a flexible schedule based on department and company needs
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Founded in 1858
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
2026-01-17
2026-01-17
Company data provided by crunchbase