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CACI International Inc · 2 months ago

VOIP Engineer Lead

Chantilly, VA

Full-time

Onsite

Senior Level, Lead/Staff

$104K/yr - $218K/yr

12+ years exp

CACI International Inc is looking for a Cisco Call Manager Engineer Lead to support their DoD customer in implementing an enterprise IT service delivery model. The role involves designing, implementing, and optimizing Cisco Unified Communications solutions while leading a team of engineers.

Information TechnologyService IndustrySoftware

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Lead the design and implementation of Cisco Unified Communications Manager (CUCM) solutions in compliance with DoD security standards

Lead a team of Cisco Call Manager Administrators, providing guidance, mentorship, and performance evaluations

Foster a collaborative team environment, promoting knowledge sharing and professional growth

Manage team workload, ensuring projects and tasks are completed on time and within scope

Configure and maintain Cisco Call Manager clusters in high-availability environments

Integrate voice, video, and data communications across enterprise networks while maintaining DoD security protocols

Perform system upgrades, patches, and maintenance activities in accordance with DISA STIGs

Troubleshoot complex telephony and unified communications issues

Develop and maintain technical documentation and standard operating procedures per DoD requirements

Collaborate with network engineering teams on QoS and bandwidth management

Provide technical leadership and mentorship to junior engineers

Support after-hours maintenance windows and emergency response activities

Administer and maintain the CUCM environment, including user provisioning, configuration management, and system monitoring

Perform regular system health checks, backups, and maintenance tasks to ensure system reliability and performance

Lead projects related to the deployment, upgrade, and enhancement of Cisco Unified Communications solutions

Develop project plans, timelines, and resource requirements

Lead projects related to the deployment, upgrade, and enhancement of Cisco Unified Communications solutions

Develop project plans, timelines, and resource requirements

Ensure compliance with DoD 8570.01-M and DoD 8140.03 certification requirements

Qualification

Cisco Unified Communications ManagerCisco VoIP technologiesDoD security standardsCompTIA Security+CCNA CollaborationCCNP CollaborationAnalytical skillsProblem-solving skillsCommunication skillsCollaboration skills

Required

12+ Years of relevant experience (Bachelor's degree in relevant field may be substituted for 5 years of relevant experience)

Familiarity with network and system security principles, protocols, and configurations

Strong analytical and problem-solving skills to troubleshoot and resolve complex issues

Excellent communication and collaboration skills to work effectively with cross-functional teams

Required DoD 8140 compliant certification such as CompTIA Security+

Ability to obtain/maintain Secret Clearance

Preferred

CCNA Collaboration or higher-level Cisco certifications (e.g., CCNP Collaboration, CCIE Collaboration)

Benefits

Healthcare

Wellness

Financial

Retirement

Family support

Continuing education

Time off benefits

Company

CACI International Inc

Glassdoor4.0

At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.

Founded in 1962

Arlington, Virginia, USA

10001+ employees