The UPS Store · 3 months ago
Hiring & Training Coordinator
Syosset, NY
Full-time
Onsite
Entry, Mid Level
$25/hr - $25/hr
2+ years expThe UPS Store is a network of franchised locations across Long Island, dedicated to excellence in shipping, printing, and business services. They are seeking a Hiring & Training Coordinator to support their growth by managing recruitment, onboarding, and training processes, ensuring a positive team culture and employee development.
Printing
Responsibilities
Develop and post job listings across multiple platforms (Indeed, ZipRecruiter, social media, etc.) with engaging and accurate descriptions
Manage the candidate pipeline — review resumes, schedule interviews, coordinate evaluations, and maintain active communication with candidates
Partner with Operations to forecast staffing needs and prioritize open positions across locations
Oversee all candidate scheduling and reminders to ensure evaluations and interviews run smoothly
Manage hiring documentation, including job offers, background checks, and on-boarding forms
Conduct on-boarding sessions for new hires to ensure consistent communication of company values, procedures, and expectations
Maintain and update our training library, including learning center modules, on-boarding materials, and hands-on training guides
Coordinate multi-week training schedules for roles including Sales Associates, Shift Leaders, and Assistant Managers
Track progress on training completion and communicate with managers on development milestones or follow-ups needed
Support the development and roll out of new SOPs, refreshers, and seasonal training (e.g., holiday prep, print campaigns, customer experience)
Assist in developing tools that measure employee knowledge, retention, and engagement
Act as a liaison between ownership, management, and staff for hiring, on-boarding, and training updates
Schedule, manage, and communicate hiring-related meetings, including evaluations, interviews, and on-boarding check-ins
Maintain hiring and training data in organized shared trackers and dashboards for reporting and accountability
Help improve internal communication flow and create alignment between HR, operations, and training initiatives
Qualification
Required
2+ years in recruiting, HR coordination, or training administration (retail or multi-unit operations preferred)
Exceptional organization, communication, and follow-through
Strong attention to detail and ability to multitask effectively
Proficiency with Google Workspace, Indeed, or other applicant tracking tools
Professional, approachable, and proactive personality
Growth-oriented mindset and passion about developing people and building culture
Preferred
Experience using Monday.com or similar systems
Benefits
Vacation & Sick Pay
Insurance: medical, dental and vision
Holidays
401k Retirement Savings Plan with match
Employee Discounts
Company
The UPS Store
With more than 5,500 locally owned locations across North America, The UPS Store is the nation’s largest retail network of shipping, postal, printing and business service centers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
G
Gerald Aul
Founder
P
Pat Senn
Founder
Recent News
2026-01-03
San Bernardino Sun
2024-12-25
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