Bryan Health · 10 hours ago
Epic Associate Applications Analyst - Revenue Cycle IT Services
Lincoln, NE
Full-time
Hybrid
New Grad, Entry LevelBryan Health is committed to providing high-quality healthcare services, and they are seeking an Epic Associate Applications Analyst for their Revenue Cycle IT Services. The role involves analyzing, designing, testing, and supporting healthcare-related computer systems while maintaining professional relationships with internal and external customers.
Health CareHospitalNon Profit
Responsibilities
Commits to the mission, vision, beliefs and consistently demonstrates our core values
Analyzes, develops, modifies and maintains application processes and technologies, utilizing software tools proprietary to the applications as appropriate. As required, adds, replaces, deletes or modifies program code to correct errors and increase operating efficiency or adapt to new requirements
Evaluates customers’ specifications and makes recommendations to convert them into functional and technical specification; supports customers in the development of Information Technology requests; develops implantation timeframes
Establishes professional relationship with internal and external customers to enhance their experiences with Bryan Health System technology and computer systems
Anticipates the impact new or modified software will have on existing standards and systems
Troubleshoots computer issues, to include processes/workflow, hardware and software related problems; resolves internal and external customers incidents according to established service level agreements; responds to escalation of specified issues and determines appropriate resource for resolution. Collaborates with other IT resources to effectively develop solutions and resolve incidents
Recommends updates to system documentation to describe system processes, installation and operating procedures for systems, training material and updates manuals as appropriate
Applies standard testing methodology to the review and testing of new and modified systems with detailed testing scripts; obtains approval and signoff of testing from customer
Commits to the continuous improvement of the patient experience, which includes patient safety, quality of care and excellent service
Participates in the development of implementation timeframes in partnership with co-workers and operations; participates in installation and testing of applications; monitors and evaluates performance of application
Adheres to IT departmental processes, including but not limited to, time tracking, and change management
Participates in an On Point rotation to provide consistent and timely support to internal and external customers
Provides timely updates to stakeholders regarding system enhancement requests and break-fix issues
Evaluates operational workflow and system features, and provides input into gap analysis, options, decision-making and maintenance
Collaborates with cross-functional teams to develop and refine processes
Coordinates with other analysts to develop and define integrated workflows
Conducts analysis of information, processes and systems; recommends solutions; collaborates with other analysts to implement and manage technology needs of internal and external customers
Works with stakeholders to develop communication regarding scheduled implementations, installations, or other computer changes affecting internal and external customers’ routine computer usage. Stakeholders may include Operations, Vendors, IT Service Desk, and other impacted groups or individuals
Evaluates and makes recommendations around efforts required to ensure adoption of new technology
Participates as a team member, working cooperatively with other analysts
Enters restricted access areas, without supervision, to perform assigned work
Analyzes and provides application data for interface testing and processing; analyzes, monitors and supports integration processes as appropriate
Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise
Participates in meetings, committees and department projects as assigned
Performs other related projects and duties as assigned
Qualification
Required
Knowledge of operations, workflow and processes related to specific area of application support preferred
Knowledge of computer hardware equipment and software applications relevant to work functions preferred
Knowledge of system interface analysis and comprehensive testing processes preferred
Ability to communicate effectively both verbally and in writing
Ability to gather information before forming an opinion or response balancing the need for consideration/evaluation against the urgency of the response
Ability to work independently or as a team member as situations dictate
Ability to establish and maintain effective working relationships with others
Ability to handle conflict to result in productive outcomes for all. Values others' input and is willing to learn from others
Ability to effectively interact with clients having a broad range of computer knowledge and ability
Ability to deliver excellent customer service by doing more than just the job while being prompt, courteous and sensitive to the customer
Ability to organize, prioritize, multi-task and efficiently complete work assignments
Ability to learn and untie various software programs employing various hardware packages
Ability to adapt to and effectively perform work functions in emergency and high stress situations
Ability to work well in a dynamic atmosphere, remain calm and flexible under pressure from competing demands and tight deadlines
Ability to support multiple applications or modules and multiple operational groups
Ability to analyze problems, identify needs/priorities/risks, manage change and implement effective work strategies
Ability to problem solve and engage independent critical thinking skills
Ability to maintain confidentiality relevant to sensitive information
Ability to prioritize work demands and work with minimal supervision
Ability to maintain regular and punctual attendance
Associates or technical degree in an information technology area of study, a medical, allied health area of study (e.g., nursing, radiology, laboratory), or business area of study (finance, information management) required
Epic certification required
Must have internet connectivity off-premises to respond to work requests when necessary
Preferred
Bachelor's degree preferred
Company
Bryan Health
Bryan Health is a non-profit organisation that specializes in hospital, health care & health education.
Founded in 1997
5001-10000 employees
H1B Sponsorship
Bryan Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (5)
2022 (3)
Funding
Current Stage
Late StageLeadership Team
Russ Gronewold
President and CEO
Troy Hottovy
Chief Technology Officer/Chief Information Security Officer
Company data provided by crunchbase