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OVERWATCH · 3 months ago

Boat Sales Rep

Chicago, IL

Full-time

Onsite

New Grad, Entry Level

OVERWATCH is seeking a Boat Sales Rep who is passionate about boating and committed to providing excellent customer service. The role involves growing boat sales, managing inventory, and ensuring a high-quality customer experience while working collaboratively with the sales team and other departments.

ConsultingManagement ConsultingRecruiting

Responsibilities

Grow Boat Sales by increasing existing market share plus targeting new markets

Complete knowledge and understanding of our product line

Help maintain a high level of dealership cleanliness

Ensure that we are meeting or exceeding the expectations of each & every customer

Help manage all new and used inventory

Help organize and move all boat sales inventory as needed (show rms, for service, on water, boat shows, etc.)

Help maintain all sales inventory to always make presentable to customer – including uncovering/covering, cleaning, fueling, etc

Constant follow up on all prospects both for new and used boats

Create and update all leads and prospects in our Lead Management System (LMS)

Appropriately schedule and clearly communicate with all necessary parties throughout the entire sales process – including to the customer, to other boat sales staff, to admin staff, to service staff, etc

Help plan, organize, and execute all boat sales events and shows

Attending all weekly sales meetings and all Boat Show events

Must be able to communicate with customers and staff clearly and professionally

Must have a flexible schedule and be available to work weekends and holidays

Must act in accordance with the “Culture” – friendly, positive, professional, hardworking, respectful of others, and honest

Expected to help other depts. as needed

Expected to maintain your workspace (office, showroom, sales pier, etc.) in a clean and organized fashion

Selling boats

Growing boat sales and market share

Identify growth opportunities for boat sales

Develop, implement & execute plans targeting market opportunities to grow boat sales

Measure results & make changes as necessary to improve boat sales

Complete knowledge and understanding of our dealership & product lines and all our competitors

Complete knowledge and understanding of our target customers and demographic

Always make decisions that are in the best interest of the organization

Bring a positive attitude and help create a positive work environment for all team members

Ensure that the customer’s experience is of the highest quality. Making happy customers

Make the sales & delivery process easy and enjoyable for all customers

Ensure high levels of communication with both customers and the service team to address any issues promptly

Develop long-lasting relationships with customers

Continually grow repeat and referral business

Have regular daily communication with Sales and F&I Manager(s) to help facilitate boat sales

Attend weekly sales meetings (by conf call) to stay current with all sales activity (sold follow-up, leads, deals WIP, etc)

Use CRM effectively to consistently track all sold follow-up, deals WIP and prospecting to maximize opportunities

Help plan, organize, and execute all boat sales events and shows

Help organize and move all boat sales inventory as needed (on water, boat shows, showrooms, service, etc.)

Help maintain all sales inventory to ensure it is always properly presentable to customers – including uncovering/covering, cleaning, fueling, etc

Be willing to attend manufacturer & training seminars including other dealership visits

Have a flexible schedule and be available to work weekends

Be a resourceful problem solver

Be a great team player, always willing to do what is best for the team 1st

Continually foster and promote a “can do/willing to help” attitude with the entire sales team, service team and all other departments

Live the company values and help make those around you better

Qualification

Boat sales experienceCustomer serviceSalesforceMicrosoft OfficeCommunication skillsCompetitiveProblem solvingTime managementTeam playerPositive attitude