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Williams-Sonoma, Inc. · 3 months ago

Workforce Management Analyst

3250 Van Ness Ave, San Francisco, CA, 94109, US

Full-time

Onsite

Mid Level

$80K/yr - $92K/yr

3+ years exp

Williams-Sonoma, Inc. is seeking a proactive, analytical individual to join their Workforce Management team. This role is responsible for delivering staffing, scheduling, payroll, and analytical support to all retail stores, focusing on improving store productivity and profitability through optimized workforce processes and data-driven analysis.

Retail

No H1B

Responsibilities

Develop, maintain, and enhance workforce management tools and reporting to support scheduling, labor forecasting, and staffing optimization

Partner with Retail Finance, Store Operations, and HR to align labor plans with business priorities and financial targets

Analyze store-level labor performance, productivity trends, and key operational metrics to identify opportunities for improvement

Support labor model development and maintenance, ensuring accuracy in labor standards, workload drivers, and scheduling parameters

Provide insights and recommendations to leadership to improve store scheduling effectiveness and labor utilization

Assist in annual budgeting and forecasting of retail labor and productivity

Prepare cross-brand financial reporting and analysis for senior leadership, highlighting performance trends and key business insights

Provide ad hoc analyses and presentations to senior leadership to support strategic decision-making

Qualification

Data analyticsWorkforce Management SystemsAdvanced Excel’s degreeOracle/EssbaseCreative problem solvingStrategic thinkingAttention to detailInterpersonal skillsWritten communicationVerbal communication

Required

3-5 years professional experience performing data analytics that influence business decision making, preferably in workforce management, planning and analysis or FP&A

Bachelor's degree, preferably in a quantitative field (finance, economics, business) or equivalent experience

Very strong analytical skills – extensive experience with advanced Excel analytic functions

Creative problem solving and strategic thinking skills – able to delve into business issues and large amounts of data to form insights and recommendations

Attention to detail and ability to consistently deliver high quality work

Comfortable managing multiple projects with a high degree of ambiguity in a fast-paced setting

Results oriented – strong sense of urgency and excellent follow through

Strong interpersonal, written and verbal communication skills

Working knowledge of Workforce Management Systems and Oracle/Essbase is a plus

This role requires being onsite in the San Francisco office Monday-Thursday