ServiceNow · 3 months ago
VP Cloud Network Engineering and Operations
Building A,B,C 2225 Lawson Lane, Santa Clara, CALIFORNIA, United States
Full-time
Onsite
Director/Executive
$274K/yr - $466K/yrServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. They are seeking a VP of Cloud Network Engineering and Operations to design and manage their global network infrastructure, lead a hybrid infrastructure organization, and develop strategies for future network services to adapt to business needs.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Design, build and run ServiceNow’s global network. This includes our global backbone, peering infrastructure and in data center network fabric
Lead an organization implementing a hybrid infrastructure crossing both physical and cloud offerings
Engineering ownership for delivery and operation of internally engineered software load balancers which serves all customers
Owns strategy for future physical network design, proper integration of network services to Kubernetes based services, and deployment of future software defined networking services
Develop and maintain KPI based performance goals and service uptime requirements for all network services
Own future strategy of defining a next generation network that can support the dynamic requirements of the business today along with adapting to changing requirements
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
Needs to be deep technically and able to represent up and down the stack to customers pre/post sales
Experience with global network connectivity dynamics including peering, international backbone operations and country regulatory requirements
Ability to run a crisis bridge – this is an exec technical ops leaders skill set that requires the ability to quick determine when problem solving is off track and intervene to direct traffic where required
Proven experience evaluating and taking action to uplevel teams where needed
Experience leading a 130 person global org that spans design/build/run for engineering
Deep experience in hyperscale network concepts (AWS, GCP, Azure)
Experience across the network stack (routing, switching, security, load balancing, etc)
Mix of technical acumen and leadership skillset
Benefits
Health plans
Flexible spending accounts
A 401(k) Plan with company match
ESPP
Matching donations
A flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
Founded in 2004
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Company data provided by crunchbase