ASM Global · 3 months ago
Senior Catering Sales Manager
Rochester, MN
Full-time
Onsite
Mid, Senior Level
4+ years expASM Global is the world leader in venue management and live event production, overseeing over 350 iconic venues. The Catering Sales Manager will work with the sales and events staff to market, sell, and detail events at Mayo Civic Center, while also mentoring the catering sales team and developing sales strategies.
Entertainment
Responsibilities
Act as the senior leader / mentor to assist catering sales team in accomplishing sales and marketing goals
Use Sales and Marketing principles to promote the facility
Assist Director in developing Sales Plan to include goals and sales / marketing initiatives
Prospect new and repeat business to achieve set goals within specified market
Assist catering sales and service personnel with sales / upselling strategies, service recovery, and problem solving, as needed
Carry out specific sales plan relating to events using support of advertising, as requested by the Director
Audit client accounts / profiles in property management system to ensure accuracy of information
Assist Director in ensuring sales policies are adhered to
Quote rates and food and beverage minimums or pricing estimates and assist with formal license agreements
Prepare and execute contracts
Drive strong partnership with operational departments and onsite DMO sales team
Uphold an active list of resources for client and internal operational use
Uphold and demonstrate a complete understanding of company policies and procedures
Thorough understanding of the menus and event offerings cost structure to meet profitability guidelines
Detail the Food and Beverage components for self-contracted programs and assigned accounts contracted by DMO Sales Managers
Produce required Banquet Event Orders and receive client approval
Send client pre-event information and follow-up information that affects booking
Work in tandem with Event Managers to handle pre-event client correspondence and meetings to detail the food and beverage components of assigned / contracted events
Liaise with culinary and operations to ensure proper dissemination of information for event logistics
Coordinate menu tastings, as requested and applicable
Greet on-site client representative for all assigned events and provide proper introductions and turnovers to operations
Work in tandem with sales and events to organize client post-event meetings, as necessary, to gain required feedback
Produce necessary sales reports and tracking metrics, as required
Qualification
Required
Associate degree from four-year College or University in Hospitality, Marketing, Journalism, Public Relations, or related field preferred
Minimum four (4) years sales related experience required
Excellent communication, organizational and interpersonal skills required
Ability to effectively supervise staff
Ability to prioritize multiple projects
High aptitude for figures and advanced writing skills
Professional presentation, appearance, and work ethic
Working knowledge of spreadsheet software and work processing software
Proficient in Microsoft Word, Excel, and Power Point
Ability to work under limited supervision and to interact with all levels of staff including management
Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays
Some travel as needed
Preferred
Facility/industry experience preferred
Benefits
Medical, dental, vision, life and disability insurance
Paid vacation
401k plan
Company
ASM Global
ASM Global is the world’s leading venue management company and producer of live event experiences.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bryce G. Townsend
Senior Vice President, Commercial Partnerships
Natalie Sharp
Vice President Commercial Partnership Activation
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