AIG · 3 months ago
Claims Complex Director - Healthcare Professional Liability (HPL)
AIG is a global leader in commercial and personal insurance solutions, and they are seeking a Claims Complex Director for their Healthcare Professional Liability Claims Department. This role involves managing complex medical malpractice claims, collaborating with stakeholders to develop resolution strategies, and ensuring compliance with legal requirements.
BankingFinancial ServicesInsurance
Responsibilities
Ensure high quality claims handling within the Healthcare Professional Liability Claims Department
Manage an active claims portfolio of complex medical malpractice claims
Investigate losses and orchestrate defense strategies for healthcare provider insureds
Drive resolution of claims by collaborating with internal and external business partners
Determine the scope and extent of available coverage and report complex coverage issues
Achieve quality standards by managing each claim to ensure company protocols are followed
Report large losses and potential challenges to senior leadership
Prepare and present high profile, complex information to various stakeholders
Maintain full compliance with NPDB and state medical malpractice reporting requirements
Participate in mediations, attend trials and conduct outside claim audits
Negotiate multi-million dollar claims with plaintiffs’ counsel
Effectively strategize and coordinate litigation budgets with counsel and third parties
Keep abreast of significant changes in the law and industry trends
Qualification
Required
7+ years of medical malpractice / professional liability complex claims and/or complex litigation experience
Strong written and verbal communication skills along with strong negotiation, litigation management and interpersonal skills
Excellent organizational and computer skills combined with the ability and flexibility to work in a dynamic, challenging and fast-paced environment
Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems
Extensive experience in leading complex negotiations, as well as developing and implementing resolution strategies
Ability to lead multiple and shifting priorities in a fast-paced and challenging environment
Must be willing and able to travel occasionally
Preferred
Law Degree (J.D.) or equivalent preferred
Benefits
Bonus in accordance with the terms of the applicable incentive plan
A range of competitive benefits
Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development
Company
AIG
AIG is a global insurance company providing insurance products to support clients in business and in life.
Funding
Current Stage
Late StageLeadership Team
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2025-11-26
Business Wire
2025-11-05
Company data provided by crunchbase