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Greystone · 18 hours ago

Business Technology Manager

Atlanta, GA

Full-time

Onsite

Senior Level

5+ years exp

Greystone is a private national commercial real estate finance company known for its leadership in multifamily and healthcare finance. The Business Technology Manager will lead complex technology initiatives within the multifamily loan servicing space, ensuring alignment with business needs and managing the full project lifecycle.

Business DevelopmentFinanceFinancial Services

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Lead complex IT projects supporting commercial real estate finance technology initiatives, including enterprise system implementations, data integrations, digital platform enhancements, and cloud-based technology solutions

Plan, manage, and execute projects from inception through delivery, ensuring alignment with organizational strategy, PMO standards, and regulatory requirements within the financial services environment

Drive Agile project delivery by facilitating Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives), maintaining visibility into team progress, and promoting accountability across all stakeholders

Define and manage project scope, schedules, budgets, and resources to ensure successful outcomes that meet business, technical, and compliance objectives

Identify, assess, and mitigate risks across technology, operations, and vendor dependencies to ensure smooth delivery of enterprise-grade solutions

Collaborate closely with cross-functional partners — including business stakeholders, product owners, engineers, QA, data teams, and infrastructure — to align technical solutions with business goals and client requirements

Develop and maintain comprehensive project documentation such as project charters, roadmaps, requirements, test plans, and user acceptance criteria to support audit readiness and operational transparency

Track and communicate performance metrics (e.g., velocity, burndown, and delivery KPIs) to PMO leadership and executive sponsors through dashboards, reports, and status updates

Champion Agile and PMO best practices, fostering a culture of collaboration, continuous improvement, and process optimization across teams

Ensure project execution and deliverables comply with internal and external policies and guidelines including security, data governance, and external regulations (e.g., HUD, GSE, etc.) governing financial and property data systems

Manage vendor relationships and third-party integrations, ensuring contractual deliverables, service levels, and quality standards are met

Drive organizational change management, supporting the rollout and adoption of new technologies, tools, and process enhancements through communication, training, and stakeholder engagement

Present project updates and solution demonstrations to business executives, technology leadership, and client partners, translating technical progress into business value

Leverage data-driven insights to troubleshoot and validate issues using SQL queries, API testing, root cause analysis, and other technical methods prior to escalation

Contribute to the continuous improvement of PMO frameworks, providing thought leadership and lessons learned to strengthen delivery practices across the enterprise portfolio

Apply strong technical aptitude to actively validate and troubleshoot system issues using SQL queries, API testing tools, and log analysis; collaborate with developers to isolate root causes and ensure timely resolution

Partner with data and engineering teams to define and document data integration workflows, mapping source-to-target requirements across systems to support enterprise data accuracy and process automation

Support release management activities, participating in release planning, deployment validation, smoke testing, and post-release monitoring to confirm functionality and performance alignment with business expectations

Qualification

Agile project managementProject Management Professional (PMP)SQL queriesEnterprise system implementationsData integrationsSoftware development projectsJiraConfluenceRisk managementAnalytical skillsLeadership presenceProblem-solving skillsCommunication skillsDetail-oriented

Required

5–8+ years of hands-on experience leading IT or technology-enabled projects, ideally within the commercial real estate, financial services, or mortgage industries, with direct accountability for delivery

Bachelor's degree in an information technology discipline such as Management Information Systems, Computer Science, Business Administration, or a related field required

Proven success managing enterprise system implementations, data integrations, and software development projects using Agile or hybrid methodologies

Demonstrated ability to deliver complex, cross-functional initiatives on time, within budget, and in compliance with internal and external regulatory standards (e.g., GSE, HUD, SOC)

Experience coordinating multiple stakeholders — including technology teams, business units, vendors, and external partners — across geographically distributed environments

Strong proficiency in Agile project management tools such as Jira, Confluence, Azure DevOps or equivalent

Solid understanding of the Systems Development Life Cycle (SDLC)

Skilled in project estimation, sprint planning, risk management, and resource allocation within structured PMO frameworks

Strong technical aptitude demonstrated by working knowledge of SQL queries, data validation, root cause analysis or system administration

Strong analytical and problem-solving skills with the ability to understand system architectures, data models, and technical dependencies to ensure successful project execution and solution quality

Exceptional ability to communicate effectively with both technical and non-technical audiences, including senior executives, engineers, and business stakeholders

Strong leadership presence, with the ability to influence without authority and foster a culture of collaboration and accountability

Highly organized, detail-oriented, and proactive problem-solver with a strong sense of ownership

Demonstrated ability to thrive in a fast-paced, matrixed, and regulated financial services environment

Preferred

Project Management Professional (PMP®) or Certified ScrumMaster® (CSM) certification strongly preferred

Agile, SAFe, or ITIL certifications are a plus

Familiarity with loan origination, servicing systems or enterprise applications (e.g., CRM, ERP); experience with Salesforce is a plus

Demonstrated ability to bridge business and technology functions, with hands-on experience using tools such as SQL, Postman (or similar API testing platforms), and application log analyzers to validate integrations and troubleshoot production issues is a plus

Committed to continuous learning and staying current on industry trends, emerging technologies, and PMO best practices

Company

Greystone

Glassdoor4.3

Greystone is a financial services and private investment company.

Founded in 1988

New York, New York, USA

1001-5000 employees

https://www.greystone.com

H1B Sponsorship

Greystone has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2021 (1)

2020 (2)